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[Bug 1406106] Re: Sony VAIO SVF1531C5E Bluetooth adapter (0489:e062) does not see BT devices

 

Miguel Barrio Orsikowsky, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1406106

** Package changed: linux-lts-utopic (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1406106

Title:
  Sony VAIO SVF1531C5E Bluetooth adapter (0489:e062) does not see BT
  devices

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  The Bluetooth adapter is detected and apparently working but, when
  choosing "Configure a new device", the device list is always empty (it
  cannot see any BT device around).

  But, if I boot into Windows 8 just before booting into Ubuntu, the
  adapter works perfectly and it sees all BT devices. It seems the
  Windows 8 driver is performing some activation to the BT adapter.

  Test case:

  Step 1: power on the Sony VAIO SVF1531C5E and boot into Ubuntu 14.04.1.
  Step 2: type "dmesg | grep Bluetooth" and look at the output. Notice the timeout error shown at the end:

  [   15.691891] Bluetooth: Core ver 2.19
  [   15.691912] Bluetooth: HCI device and connection manager initialized
  [   15.691918] Bluetooth: HCI socket layer initialized
  [   15.691920] Bluetooth: L2CAP socket layer initialized
  [   15.691926] Bluetooth: SCO socket layer initialized
  [   19.571783] Bluetooth: RFCOMM TTY layer initialized
  [   19.571794] Bluetooth: RFCOMM socket layer initialized
  [   19.571799] Bluetooth: RFCOMM ver 1.11
  [   19.619432] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   19.619435] Bluetooth: BNEP filters: protocol multicast
  [   19.619442] Bluetooth: BNEP socket layer initialized
  [   21.772160] Bluetooth: hci0 command 0x1003 tx timeout

  Step 3: try to list BT devices by clicking on the bluetooth icon at the top right of the screen and then selecting "Configure a new device". The device's list will be empty: it should list all bluetooth-enabled devices around.
  Step 4: reboot the laptop and boot into a Windows partition (mine is Windows 8.1).
  Step 5: wait until it is completely booted, then just reboot.
  Step 6: boot into Ubuntu again.
  Step 7: type "dmesg | grep Bluetooth" and look at the output. This time there is no "hci0 command 0x1003 tx timeout" message at the end:

  [   15.569891] Bluetooth: Core ver 2.19
  [   15.569911] Bluetooth: HCI device and connection manager initialized
  [   15.569918] Bluetooth: HCI socket layer initialized
  [   15.569921] Bluetooth: L2CAP socket layer initialized
  [   15.569930] Bluetooth: SCO socket layer initialized
  [   19.571790] Bluetooth: RFCOMM TTY layer initialized
  [   19.571801] Bluetooth: RFCOMM socket layer initialized
  [   19.571806] Bluetooth: RFCOMM ver 1.11
  [   19.719275] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   19.719278] Bluetooth: BNEP filters: protocol multicast
  [   19.719285] Bluetooth: BNEP socket layer initialized

  Step 8: try to list BT devices around by clicking on the bluetooth
  icon at the top right of the screen, and then selecting "Configure a
  new device". The device's list will have all the bluetooth devices
  around, and you will be able to pair them perfectly.

  Another useful information:

  miguel@vaio:~$ lsb_release -rd
  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04

  miguel@vaio:~$ uname -a
  Linux vaio 3.16.0-28-generic #38-Ubuntu SMP Sat Dec 13 16:13:28 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-28-generic 3.16.0-28.38~14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-28.38~14.04.1-generic 3.16.7-ckt1
  Uname: Linux 3.16.0-28-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sun Dec 28 15:16:25 2014
  InstallationDate: Installed on 2014-05-02 (240 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)

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