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Message #97363
[Bug 1400079] Re: Bluetooth not working on Asus X751LA
*** This bug is a duplicate of bug 1237296 ***
https://bugs.launchpad.net/bugs/1237296
** Description changed:
- This bug is associated with launchpad's question #257206. Since the
- question did not receive any useful answer, I thought to scale up the
- issue.
+ The default bluetooth app is not able to activate the bluetooth. I installed blueman, and through it I could switch on the bluetooth (at least it says it is on). However when I do a search it cannot detect any remote device. Although I set the device as visible, it doesn't show up when scanning with another bluetooth device. Hcitool seems to detect the local device:
+ hcitool dev
+ Devices:
+ hci0 54:27:1E:51:63:DE
- In order to be 100% sure, since I made several tests for another problem
- I have with the touchpad, I reinstalled entirely the whole system, so
- now I'm running a fresh install of Ubuntu 14.04 on the mentioned
- notebook.
-
- The Notebook is equipped with a Qualcomm Atheros, the wifi is working fine - at least so it appears to me.
- The bluetooth app is not able to activate the bluetooth.
- I installed blueman, and through it I could switch on the bluetooth (at least it says it is on); however when I do a search. it cannot detect any remote device. Moreover, although I set the device as visible, it does not show up on other devices scanner.
- Hcitool seems to detect the local device:
-
- $ hcitool dev
- Devices:
- hci0 54:27:1E:51:63:DE
-
- However it does not detect remote devices:
-
- $ sudo hcitool scan
+ However, it does not detect remote devices (this was after I set my phone as discoverable):
+ sudo hcitool scan
Scanning ...
- $
-
- (this was after I set my phone as discoverable).
The kill list is clear:
+ sudo rfkill list
+ 1: phy0: Wireless LAN
+ Soft blocked: no
+ Hard blocked: no
+ 2: asus-wlan: Wireless LAN
+ Soft blocked: no
+ Hard blocked: no
+ 3: asus-bluetooth: Bluetooth
+ Soft blocked: no
+ Hard blocked: no
+ 4: hci0: Bluetooth
+ Soft blocked: no
+ Hard blocked: no
- $ sudo rfkill list
- 1: phy0: Wireless LAN
- Soft blocked: no
- Hard blocked: no
- 2: asus-wlan: Wireless LAN
- Soft blocked: no
- Hard blocked: no
- 3: asus-bluetooth: Bluetooth
- Soft blocked: no
- Hard blocked: no
- 4: hci0: Bluetooth
- Soft blocked: no
- Hard blocked: no
+ While hcitool came with Ubuntu, this is the version of blueman I installed:
+ apt-cache policy blueman
+ blueman:
+ Installed: 1.23-git201403102151-1ubuntu1
+ Candidate: 1.23-git201403102151-1ubuntu1
+ Version table:
+ *** 1.23-git201403102151-1ubuntu1 0
+ 500 http://rs.archive.ubuntu.com/ubuntu/ trusty/universe amd64 Packages
+ 100 /var/lib/dpkg/status
- $ lsb_release -rd
- Description: Ubuntu 14.04.1 LTS
- Release: 14.04
-
- This is the version of blueman I installed, while hcitool came with the
- ubuntu install:
-
- $ apt-cache policy blueman
- blueman:
- Installed: 1.23-git201403102151-1ubuntu1
- Candidate: 1.23-git201403102151-1ubuntu1
- Version table:
- *** 1.23-git201403102151-1ubuntu1 0
- 500 http://rs.archive.ubuntu.com/ubuntu/ trusty/universe amd64 Packages
- 100 /var/lib/dpkg/status
-
- ProblemType: Bug
- DistroRelease: Ubuntu 14.04
- Package: evince 3.10.3-0ubuntu10.1
- ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
- Uname: Linux 3.13.0-32-generic x86_64
- ApportVersion: 2.14.1-0ubuntu3.6
- Architecture: amd64
- CurrentDesktop: Unity
- Date: Sun Dec 7 14:10:43 2014
- InstallationDate: Installed on 2014-11-27 (10 days ago)
- InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
- KernLog:
-
- SourcePackage: evince
- UpgradeStatus: No upgrade log present (probably fresh install)
- ---
+ ---
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: luca 2061 F.... pulseaudio
- /dev/snd/controlC1: luca 2061 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: luca 2061 F.... pulseaudio
+ /dev/snd/controlC1: luca 2061 F.... pulseaudio
CurrentDesktop: Unity
CurrentDmesg:
- Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
- dmesg: write failed: Broken pipe
+ Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
+ dmesg: write failed: Broken pipe
DistroRelease: Ubuntu 14.04
InstallationDate: Installed on 2014-11-27 (31 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
Lsusb:
- Bus 001 Device 006: ID 13d3:3408 IMC Networks
- Bus 001 Device 004: ID 04f2:b409 Chicony Electronics Co., Ltd
- Bus 001 Device 003: ID 0480:a006 Toshiba America Info. Systems, Inc.
- Bus 001 Device 002: ID 8087:8000 Intel Corp.
- Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ Bus 001 Device 006: ID 13d3:3408 IMC Networks
+ Bus 001 Device 004: ID 04f2:b409 Chicony Electronics Co., Ltd
+ Bus 001 Device 003: ID 0480:a006 Toshiba America Info. Systems, Inc.
+ Bus 001 Device 002: ID 8087:8000 Intel Corp.
+ Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. X751LA
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=e3a8bab9-3c52-45fb-b321-3cc329fce660 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Tags: trusty
Uname: Linux 3.13.0-32-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: sudo
WifiSyslog:
-
+
_MarkForUpload: True
dmi.bios.date: 06/27/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X751LA.312
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X751LA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX751LA.312:bd06/27/2014:svnASUSTeKCOMPUTERINC.:pnX751LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX751LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X751LA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Attachment removed: "Dependencies.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400079/+attachment/4275669/+files/Dependencies.txt
** Attachment removed: "ProcEnviron.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400079/+attachment/4275670/+files/ProcEnviron.txt
** Attachment removed: "RelatedPackageVersions.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400079/+attachment/4275671/+files/RelatedPackageVersions.txt
** Summary changed:
- Bluetooth not working on Asus X751LA
+ 168c:0036 [Asus X751LA] Bluetooth not working
** This bug has been marked a duplicate of bug 1237296
168c:0036 [Acer Aspire E1-572] ath9k QCA9565/AR9565/QCWB335 Bluetooth works sporadic
--
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https://bugs.launchpad.net/bugs/1400079
Title:
168c:0036 [Asus X751LA] Bluetooth not working
Status in linux package in Ubuntu:
Incomplete
Bug description:
The default bluetooth app is not able to activate the bluetooth. I installed blueman, and through it I could switch on the bluetooth (at least it says it is on). However when I do a search it cannot detect any remote device. Although I set the device as visible, it doesn't show up when scanning with another bluetooth device. Hcitool seems to detect the local device:
hcitool dev
Devices:
hci0 54:27:1E:51:63:DE
However, it does not detect remote devices (this was after I set my phone as discoverable):
sudo hcitool scan
Scanning ...
The kill list is clear:
sudo rfkill list
1: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
2: asus-wlan: Wireless LAN
Soft blocked: no
Hard blocked: no
3: asus-bluetooth: Bluetooth
Soft blocked: no
Hard blocked: no
4: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
While hcitool came with Ubuntu, this is the version of blueman I installed:
apt-cache policy blueman
blueman:
Installed: 1.23-git201403102151-1ubuntu1
Candidate: 1.23-git201403102151-1ubuntu1
Version table:
*** 1.23-git201403102151-1ubuntu1 0
500 http://rs.archive.ubuntu.com/ubuntu/ trusty/universe amd64 Packages
100 /var/lib/dpkg/status
---
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: luca 2061 F.... pulseaudio
/dev/snd/controlC1: luca 2061 F.... pulseaudio
CurrentDesktop: Unity
CurrentDmesg:
Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
dmesg: write failed: Broken pipe
DistroRelease: Ubuntu 14.04
InstallationDate: Installed on 2014-11-27 (31 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
Lsusb:
Bus 001 Device 006: ID 13d3:3408 IMC Networks
Bus 001 Device 004: ID 04f2:b409 Chicony Electronics Co., Ltd
Bus 001 Device 003: ID 0480:a006 Toshiba America Info. Systems, Inc.
Bus 001 Device 002: ID 8087:8000 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. X751LA
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=e3a8bab9-3c52-45fb-b321-3cc329fce660 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Tags: trusty
Uname: Linux 3.13.0-32-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: sudo
WifiSyslog:
_MarkForUpload: True
dmi.bios.date: 06/27/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X751LA.312
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X751LA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX751LA.312:bd06/27/2014:svnASUSTeKCOMPUTERINC.:pnX751LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX751LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X751LA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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