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[Bug 1406398] Re: Touchpad click does not work

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** Description changed:

  Using the Ubuntu 15.04 daily build as of 2014-12-29, the HP Stream 11
- laptop...
+ laptop touchpad cannot reliably cilck.
  
- I will fill in the detauls further from my desktop.
+ The touchpad is a clickpad where the entire touchpad is pushed down to
+ simulate a click. Alternatively, the user can lightly tap the touchpad
+ once to send a left click command, or tap with two fingers to send a
+ right click command. There are no other buttons. It seems that the
+ touchpad works fine with the exception that after some time clicks fail
+ to register. Usually if I quickly alternate between left and right
+ clicks, eventually the left click feature will work. Occasionally the
+ mouse will also fail to click into the area the cursor hovering over,
+ instead effecting the active widget selection irregardless of the cursor
+ location on the screen.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.16.0-28-generic 3.16.0-28.38
  ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1
  Uname: Linux 3.16.0-28-generic x86_64
  ApportVersion: 2.15.1-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  ubuntu     2683 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  ubuntu     2683 F.... pulseaudio
  CasperVersion: 1.347
  CurrentDesktop: Unity
  Date: Mon Dec 29 21:48:05 2014
  LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20141229)
  MachineType: Hewlett-Packard HP Stream Notebook PC 11
  ProcEnviron:
-  TERM=xterm
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  TERM=xterm
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --
  RelatedPackageVersions:
-  linux-restricted-modules-3.16.0-28-generic N/A
-  linux-backports-modules-3.16.0-28-generic  N/A
-  linux-firmware                             1.140
+  linux-restricted-modules-3.16.0-28-generic N/A
+  linux-backports-modules-3.16.0-28-generic  N/A
+  linux-firmware                             1.140
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/14/2014
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.06
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 8023
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 54.11
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.06:bd11/14/2014:svnHewlett-Packard:pnHPStreamNotebookPC11:pvrType1-ProductConfigId:rvnHewlett-Packard:rn8023:rvr54.11:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Stream Notebook PC 11
  dmi.product.version: Type1 - ProductConfigId
  dmi.sys.vendor: Hewlett-Packard

** Description changed:

  Using the Ubuntu 15.04 daily build as of 2014-12-29, the HP Stream 11
  laptop touchpad cannot reliably cilck.
  
  The touchpad is a clickpad where the entire touchpad is pushed down to
  simulate a click. Alternatively, the user can lightly tap the touchpad
  once to send a left click command, or tap with two fingers to send a
  right click command. There are no other buttons. It seems that the
  touchpad works fine with the exception that after some time clicks fail
  to register. Usually if I quickly alternate between left and right
  clicks, eventually the left click feature will work. Occasionally the
  mouse will also fail to click into the area the cursor hovering over,
  instead effecting the active widget selection irregardless of the cursor
  location on the screen.
+ 
+ I updated the BIOS, but the problem still occurs after a few minutes of
+ use.
+ 
+ The output of the dmidecode commands requested above is:
+ F.06
+ 11/14/2014
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.16.0-28-generic 3.16.0-28.38
  ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1
  Uname: Linux 3.16.0-28-generic x86_64
  ApportVersion: 2.15.1-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     2683 F.... pulseaudio
  CasperVersion: 1.347
  CurrentDesktop: Unity
  Date: Mon Dec 29 21:48:05 2014
  LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20141229)
  MachineType: Hewlett-Packard HP Stream Notebook PC 11
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-28-generic N/A
   linux-backports-modules-3.16.0-28-generic  N/A
   linux-firmware                             1.140
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/14/2014
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.06
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 8023
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 54.11
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.06:bd11/14/2014:svnHewlett-Packard:pnHPStreamNotebookPC11:pvrType1-ProductConfigId:rvnHewlett-Packard:rn8023:rvr54.11:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Stream Notebook PC 11
  dmi.product.version: Type1 - ProductConfigId
  dmi.sys.vendor: Hewlett-Packard

** Description changed:

  Using the Ubuntu 15.04 daily build as of 2014-12-29, the HP Stream 11
  laptop touchpad cannot reliably cilck.
  
  The touchpad is a clickpad where the entire touchpad is pushed down to
  simulate a click. Alternatively, the user can lightly tap the touchpad
  once to send a left click command, or tap with two fingers to send a
  right click command. There are no other buttons. It seems that the
  touchpad works fine with the exception that after some time clicks fail
  to register. Usually if I quickly alternate between left and right
  clicks, eventually the left click feature will work. Occasionally the
  mouse will also fail to click into the area the cursor hovering over,
  instead effecting the active widget selection irregardless of the cursor
  location on the screen.
  
  I updated the BIOS, but the problem still occurs after a few minutes of
  use.
  
- The output of the dmidecode commands requested above is:
+ The output of the dmidecode command is:
  F.06
  11/14/2014
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.16.0-28-generic 3.16.0-28.38
  ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1
  Uname: Linux 3.16.0-28-generic x86_64
  ApportVersion: 2.15.1-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     2683 F.... pulseaudio
  CasperVersion: 1.347
  CurrentDesktop: Unity
  Date: Mon Dec 29 21:48:05 2014
  LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20141229)
  MachineType: Hewlett-Packard HP Stream Notebook PC 11
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-28-generic N/A
   linux-backports-modules-3.16.0-28-generic  N/A
   linux-firmware                             1.140
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/14/2014
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.06
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 8023
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 54.11
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.06:bd11/14/2014:svnHewlett-Packard:pnHPStreamNotebookPC11:pvrType1-ProductConfigId:rvnHewlett-Packard:rn8023:rvr54.11:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Stream Notebook PC 11
  dmi.product.version: Type1 - ProductConfigId
  dmi.sys.vendor: Hewlett-Packard

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https://bugs.launchpad.net/bugs/1406398

Title:
  Touchpad click does not work

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Using the Ubuntu 15.04 daily build as of 2014-12-29, the HP Stream 11
  laptop touchpad cannot reliably cilck.

  The touchpad is a clickpad where the entire touchpad is pushed down to
  simulate a click. Alternatively, the user can lightly tap the touchpad
  once to send a left click command, or tap with two fingers to send a
  right click command. There are no other buttons. It seems that the
  touchpad works fine with the exception that after some time clicks
  fail to register. Usually if I quickly alternate between left and
  right clicks, eventually the left click feature will work.
  Occasionally the mouse will also fail to click into the area the
  cursor hovering over, instead effecting the active widget selection
  irregardless of the cursor location on the screen.

  I updated the BIOS, but the problem still occurs after a few minutes
  of use.

  The output of the dmidecode command is:
  F.06
  11/14/2014

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.16.0-28-generic 3.16.0-28.38
  ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1
  Uname: Linux 3.16.0-28-generic x86_64
  ApportVersion: 2.15.1-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     2683 F.... pulseaudio
  CasperVersion: 1.347
  CurrentDesktop: Unity
  Date: Mon Dec 29 21:48:05 2014
  LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20141229)
  MachineType: Hewlett-Packard HP Stream Notebook PC 11
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-28-generic N/A
   linux-backports-modules-3.16.0-28-generic  N/A
   linux-firmware                             1.140
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/14/2014
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.06
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 8023
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 54.11
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.06:bd11/14/2014:svnHewlett-Packard:pnHPStreamNotebookPC11:pvrType1-ProductConfigId:rvnHewlett-Packard:rn8023:rvr54.11:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Stream Notebook PC 11
  dmi.product.version: Type1 - ProductConfigId
  dmi.sys.vendor: Hewlett-Packard

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References

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