kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Rob:

>"So what I'm doing is more purposeful than nagging people about opening
a new bug report with info that you already have."

Spamming everyone with comments about a forum post is not helping here.
As well, nobody has the information previously requested from you, as
you didn't file a new report.

>"*IF* it is a BIOS/firmware/EC bug there is no point in opening yet
another bug report for an issue that can't be resolved in Linux!"

Then you don't understand how linux kernel development works. On select
occasions, linux kernel engineers (not Dell employees) have implemented
patches that WORKAROUND buggy, and outdated BIOS and hardware firmware.

However, by not filing a report, you are robbing developers to track the
true impact this has, all the hardware permutations that may be
affected, and the opportunity to review your hardware specifically
(marking yourself affected, or making "Me too!" comments is useless here
as it's not verifiable by anyone). As well, you are just adding comment
noise that isn't contributing towards having the issue addressed. By not
doing as previously requested, you are only delaying your own problem
from being addressed.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1258837

Title:
  [Dell Latitude E7440] ALPS touchpad keeps having state reset

Status in linux package in Ubuntu:
  Incomplete
Status in linux package in Fedora:
  Unknown

Bug description:
  The mouse cursor keeps on jumping around, and these messages appear in the log when it happens:
  Dec  7 21:57:26 wyvern kernel: [  648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1
  Dec  7 21:57:26 wyvern kernel: [  648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1
  Dec  7 21:57:26 wyvern kernel: [  648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced.
  Dec  7 21:57:26 wyvern kernel: [  648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1
  Dec  7 21:57:26 wyvern kernel: [  648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced.

  The touchpad is recognised as a "AlpsPS/2 ALPS DualPoint TouchPad".
  This is occurring with Ubuntu 13.10, though I have also seen this
  behaviour in the version of Linux Mint based on Ubuntu 13.04.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-14-generic 3.11.0-14.21
  ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
  Uname: Linux 3.11.0-14-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  allanc     1852 F.... pulseaudio
   /dev/snd/controlC0:  allanc     1852 F.... pulseaudio
  Date: Sat Dec  7 22:19:22 2013
  HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec
  InstallationDate: Installed on 2013-12-07 (0 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Dell Inc. Latitude E7440
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-14-generic N/A
   linux-backports-modules-3.11.0-14-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/14/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.name: 07F3F4
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E7440
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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