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Message #97683
[Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Pali, thanks for the quick follow up. First, I never claimed this was a
BIOS issue. Second, if a developer advises they don't want potential
duplicates filed, as you have, then I defer to this preference. However,
this is contrary to the preference documented by the Ubuntu Kernel Team
regarding potential duplicates.
Despite this, could you please comment to the current progress of this
issue for folks still reporting problems here?
Thank you for your understanding.
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https://bugs.launchpad.net/bugs/1258837
Title:
[Dell Latitude E7440] ALPS touchpad keeps having state reset
Status in linux package in Ubuntu:
Confirmed
Status in linux package in Fedora:
Unknown
Bug description:
The mouse cursor keeps on jumping around, and these messages appear in the log when it happens:
Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1
Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1
Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced.
Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1
Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced.
The touchpad is recognised as a "AlpsPS/2 ALPS DualPoint TouchPad".
This is occurring with Ubuntu 13.10, though I have also seen this
behaviour in the version of Linux Mint based on Ubuntu 13.04.
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-14-generic 3.11.0-14.21
ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
Uname: Linux 3.11.0-14-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: allanc 1852 F.... pulseaudio
/dev/snd/controlC0: allanc 1852 F.... pulseaudio
Date: Sat Dec 7 22:19:22 2013
HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec
InstallationDate: Installed on 2013-12-07 (0 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: Dell Inc. Latitude E7440
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-14-generic N/A
linux-backports-modules-3.11.0-14-generic N/A
linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/14/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 07F3F4
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E7440
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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References