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Message #97779
[Bug 1405907] Re: Z97 requires xHCI for USB2: IR remote unusable
Frank Feuerbacher, in order for an original reporter to apport-collect
to their report, they need to be booted into the default Ubuntu
repository kernel (not mainline).
As well, I wouldn't report anything to kernel.org just yet as the
information requested by upstream has not been gathered.
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https://bugs.launchpad.net/bugs/1405907
Title:
Z97 requires xHCI for USB2: IR remote unusable
Status in linux package in Ubuntu:
Incomplete
Bug description:
Ubuntu 14.10, kernel 3.17.0
I have an HP MCE IR remote receiver that will not work on my ASRock
Z97 based system, whether plugged into USB2 or USB3 ports. It is known
that this device did not work in USB3 ports, but with the Z97 it will
not work on either. The symptom is that when you use ir-keytable -t to
display the scan codes for keys pressed, you will get inconsistent
codes for the same key.
The problem seems to be that Z97 requires xHCI:
Due to the design of the Intel 9 series chipset, all USB devices connected to the
USB 2.0 and USB 3.0 ports are controlled by the xHCI controller. Some legacy USB
devices must update their firmware for better compatibility.
From kern.log:
Dec 14 22:17:10 smeagol kernel: [ 1.319467] usb 3-9: new full-speed USB device number 2 using xhci_hcd
Dec 14 22:17:10 smeagol kernel: [ 1.348617] random: nonblocking pool is initialized
Dec 14 22:17:10 smeagol kernel: [ 1.443369] tsc: Refined TSC clocksource calibration: 3491.913 MHz
Dec 14 22:17:10 smeagol kernel: [ 1.449102] usb 3-9: config 1 interface 0 altsetting 0 endpoint 0x1 has an invalid bInterval 0, changing to 32
Dec 14 22:17:10 smeagol kernel: [ 1.449114] usb 3-9: config 1 interface 0 altsetting 0 endpoint 0x81 has an invalid bInterval 0, changing to 32
Dec 14 22:17:10 smeagol kernel: [ 1.450738] usb 3-9: New USB device found, idVendor=1784, idProduct=0006
Dec 14 22:17:10 smeagol kernel: [ 1.450749] usb 3-9: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Dec 14 22:17:10 smeagol kernel: [ 1.450750] usb 3-9: Manufacturer: TopSeed Technology Corp.
Dec 14 22:17:10 smeagol kernel: [ 1.450751] usb 3-9: SerialNumber: TS004Rop
---
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
DistroRelease: Ubuntu 14.04
InstallationDate: Installed on 2012-12-31 (733 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
Package: linux (not installed)
ProcEnviron:
LANGUAGE=en_CA:en
TERM=xterm
PATH=(custom, no user)
LANG=en_CA.UTF-8
SHELL=/bin/ksh
Tags: trusty
Uname: Linux 3.17.0-031700-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: Upgraded to trusty on 2014-05-17 (231 days ago)
UserGroups: mythtv
_MarkForUpload: True
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