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[Bug 1069289] Re: 058f:9360 8GB MicroSD card not recognized in Alcor Micro Corp. 8-in-1 Media Card Reader

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Yura <ykuchinskiy@xxxxxxxxx>
Date: Sun, 04 Jan 2015 17:45:43 -0000
Reply-to: Bug 1069289 <1069289@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
I have USB card reader 6-in-1 based on Alcor Micro AU9360A22 chipset ,
and facing the same problem. Should I create a new bug report or use
this one (since it is stil open)?

$ lsusb
Bus 003 Device 119: ID 058f:9360 Alcor Micro Corp. 8-in-1 Media Card Reader

Ubuntu 14.04
Linux 3.13.0-43-generic #72-Ubuntu SMP Mon Dec 8 19:35:06 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

Problem:
  1GB SD card works
  4GB SD card does NOT work 
32GB SD card does NOT work

So simptomps are the same, when I inser the 4GB or 32GB cards, the card
reader stops working. I have to re-plug the card reader to resolve the
problem.

Here are some messages from /var/log/syslog:
 (1) when I insert card reader into USB port

Jan  3 17:45:02 yku-helix kernel: [59505.131128] usb 3-2.1: new full-speed USB device number 121 using xhci_hcd
Jan  3 17:45:02 yku-helix kernel: [59505.152178] usb 3-2.1: New USB device found, idVendor=058f, idProduct=9360
Jan  3 17:45:02 yku-helix kernel: [59505.152189] usb 3-2.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Jan  3 17:45:02 yku-helix kernel: [59505.152194] usb 3-2.1: Product: Mass Storage Device
Jan  3 17:45:02 yku-helix kernel: [59505.152199] usb 3-2.1: Manufacturer: Alcor Micro
Jan  3 17:45:02 yku-helix kernel: [59505.152203] usb 3-2.1: SerialNumber: 9112181
Jan  3 17:45:02 yku-helix kernel: [59505.153136] usb-storage 3-2.1:1.0: USB Mass Storage device detected
Jan  3 17:45:02 yku-helix kernel: [59505.153390] scsi16 : usb-storage 3-2.1:1.0
Jan  3 17:45:02 yku-helix mtp-probe: checking bus 3, device 121: "/sys/devices/pci0000:00/0000:00:14.0/usb3/3-2/3-2.1"
Jan  3 17:45:02 yku-helix mtp-probe: bus: 3, device: 121 was not an MTP device
Jan  3 17:45:03 yku-helix kernel: [59506.153255] scsi 16:0:0:0: Direct-Access     Generic  USB SD Reader    1.00 PQ: 0 ANSI: 0
Jan  3 17:45:03 yku-helix kernel: [59506.154293] scsi 16:0:0:1: Direct-Access     Generic  USB CF Reader    1.01 PQ: 0 ANSI: 0
Jan  3 17:45:03 yku-helix kernel: [59506.155255] scsi 16:0:0:2: Direct-Access     Generic  USB SM Reader    1.02 PQ: 0 ANSI: 0
Jan  3 17:45:03 yku-helix kernel: [59506.156219] scsi 16:0:0:3: Direct-Access     Generic  USB MS Reader    1.03 PQ: 0 ANSI: 0
Jan  3 17:45:03 yku-helix kernel: [59506.156746] sd 16:0:0:0: Attached scsi generic sg1 type 0
Jan  3 17:45:03 yku-helix kernel: [59506.157132] sd 16:0:0:1: Attached scsi generic sg2 type 0
Jan  3 17:45:03 yku-helix kernel: [59506.157473] sd 16:0:0:2: Attached scsi generic sg3 type 0
Jan  3 17:45:03 yku-helix kernel: [59506.157795] sd 16:0:0:3: Attached scsi generic sg4 type 0
Jan  3 17:45:04 yku-helix kernel: [59506.490191] sd 16:0:0:0: [sdb] Attached SCSI removable disk
Jan  3 17:45:04 yku-helix kernel: [59506.493851] sd 16:0:0:1: [sdc] Attached SCSI removable disk
Jan  3 17:45:04 yku-helix kernel: [59506.495283] sd 16:0:0:2: [sdd] Attached SCSI removable disk
Jan  3 17:45:04 yku-helix kernel: [59506.496256] sd 16:0:0:3: [sde] Attached SCSI removable disk

 (2) when I insert 1GB SD card

Jan  3 17:47:34 yku-helix kernel: [59656.710849] sd 16:0:0:0: [sdb] 1984000 512-byte logical blocks: (1.01 GB/968 MiB)
Jan  3 17:47:34 yku-helix kernel: [59656.713034] sd 16:0:0:0: [sdb] No Caching mode page found
Jan  3 17:47:34 yku-helix kernel: [59656.713037] sd 16:0:0:0: [sdb] Assuming drive cache: write through
Jan  3 17:47:34 yku-helix kernel: [59656.717153] sd 16:0:0:0: [sdb] No Caching mode page found
Jan  3 17:47:34 yku-helix kernel: [59656.717155] sd 16:0:0:0: [sdb] Assuming drive cache: write through
Jan  3 17:47:34 yku-helix kernel: [59656.723027]  sdb: sdb1
Jan  3 17:47:36 yku-helix kernel: [59658.740389] EXT4-fs (sdb1): mounted filesystem with ordered data mode. Opts: (null)
Jan  3 17:47:36 yku-helix udisksd[2914]: Mounted /dev/sdb1 at /media/yku/529bb3e8-8836-4b34-b21b-39d16aade719 on behalf of uid 1000

 (3) when I insert 4GB or 32GB SD card
Note that when I insert the 4GB or 32GB cards I see the CPU spike in I/O Wait (for about 30 sec) from "System Load Indicator" and then the following error logs


Jan  3 17:48:52 yku-helix kernel: [59734.998532] usb 3-2.1: reset full-speed USB device number 121 using xhci_hcd
Jan  3 17:48:52 yku-helix kernel: [59735.016735] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88020d77e600
Jan  3 17:48:52 yku-helix kernel: [59735.016739] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88020d77e640
Jan  3 17:49:02 yku-helix kernel: [59745.097966] usb 3-2.1: reset full-speed USB device number 121 using xhci_hcd
Jan  3 17:49:02 yku-helix kernel: [59745.116120] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88020d77e600
Jan  3 17:49:02 yku-helix kernel: [59745.116144] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88020d77e640
Jan  3 17:49:18 yku-helix kernel: [59761.204535] usb 3-2.1: reset full-speed USB device number 121 using xhci_hcd
Jan  3 17:49:18 yku-helix kernel: [59761.222694] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88020d77e600
Jan  3 17:49:18 yku-helix kernel: [59761.222706] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88020d77e640
Jan  3 17:49:18 yku-helix kernel: [59761.292712] usb 3-2.1: reset full-speed USB device number 121 using xhci_hcd
Jan  3 17:49:18 yku-helix kernel: [59761.310615] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88020d77e600
Jan  3 17:49:18 yku-helix kernel: [59761.310619] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88020d77e640
Jan  3 17:49:28 yku-helix kernel: [59771.392405] usb 3-2.1: reset full-speed USB device number 121 using xhci_hcd
Jan  3 17:49:28 yku-helix kernel: [59771.410311] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88020d77e600
Jan  3 17:49:28 yku-helix kernel: [59771.410323] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88020d77e640
Jan  3 17:49:28 yku-helix kernel: [59771.410778] sd 16:0:0:0: Device offlined - not ready after error recovery

Thank you.
Yura.

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https://bugs.launchpad.net/bugs/1069289

Title:
  058f:9360 8GB MicroSD card not recognized in Alcor Micro Corp. 8-in-1
  Media Card Reader

Status in linux package in Ubuntu:
  Triaged

Bug description:
  When I insert a 8GB MicroSD into my integrated Alcor Micro Corp.
  8-in-1 Media Card Reader using Oneiric it is not recognized.
  However,the same MicroSD card works in a different laptops card
  reader.

  As well, in 10.04.4 through 11.10, when I insert a 2GB SD card it is
  recognized, automatically mounted, and a window opens to display what
  files are on the card.

  linux-image-3.0.0-24-generic
  linux-image-3.0.0-25-generic
  linux-image-3.0.0-26-generic
  linux-image-3.0.43-030043-generic
  linux-image-3.7.0-999-generic

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: linux-image-3.0.0-26-generic 3.0.0-26.43
  ProcVersionSignature: Ubuntu 3.0.0-26.43-generic 3.0.43
  Uname: Linux 3.0.0-26-generic i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.23-0ubuntu4
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  dano-mano   1941 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'ICH5'/'Intel ICH5 with ALC650F at irq 17'
     Mixer name	: 'Realtek ALC650F'
     Components	: 'AC97a:414c4723'
     Controls      : 50
     Simple ctrls  : 33
  CheckboxSubmission: d1d0d890d7d0c02d220494c450923be5
  CheckboxSystem: edda5d4f616ca792bf437989cb597002
  Date: Sat Oct 20 18:06:57 2012
  HibernationDevice: RESUME=UUID=30c3d947-9a40-4ee4-ad20-9b888132a707
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111011)
  IwConfig:
   lo        no wireless extensions.

   eth0      no wireless extensions.
  MachineType: HP Pavilion 061 DT068A-ABA M495C
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.0.0-26-generic root=UUID=88ecbf58-14dc-403e-a906-c0472828fe5b ro usb-storage.delay_use=5
  RelatedPackageVersions:
   linux-restricted-modules-3.0.0-26-generic N/A
   linux-backports-modules-3.0.0-26-generic  N/A
   linux-firmware                            1.60.1
  RfKill:

  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/27/2004
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3.28
  dmi.board.name: Oxford
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3.28:bd08/27/2004:svnHPPavilion061:pnDT068A-ABAM495C:pvr0qr1114RE101OXFOR10:rvnASUSTeKComputerINC.:rnOxford:rvr1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: DT068A-ABA M495C
  dmi.product.version: 0qr1114RE101OXFOR10
  dmi.sys.vendor: HP Pavilion 061

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