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[Joseph Salisbury <joseph.salisbury@xxxxxxxxxxxxx>]

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Changed in: linux (Ubuntu)
       Status: Incomplete => Invalid

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https://bugs.launchpad.net/bugs/1407087

Title:
  Sansa c240 MP3 player fails to open

Status in linux package in Ubuntu:
  Invalid

Bug description:
  When I connect my Sansa c240 MP player into my computer I get an error
  message dialog "Kohdetta Sansa c240 ei voi liittää. MTP-laitteen
  "[usb:003,007]" avaaminen epäonnistui." No file manager window is
  opened for the player.

  When I try the same in another computer having Xubuntu 12.04
  everything works fine.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-43-generic 3.13.0-43.72
  ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
  Uname: Linux 3.13.0-43-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  tohoyn     1998 F.... pulseaudio
   /dev/snd/controlC1:  tohoyn     1998 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Jan  2 15:46:23 2015
  GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
  HibernationDevice: RESUME=UUID=a5d87b0f-a635-499b-9343-7315a2a0e6c9
  HotplugNewDevices:
   
  HotplugNewMounts:
   
  InstallationDate: Installed on 2014-05-28 (219 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: LENOVO 20238
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-43-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-43-generic N/A
   linux-backports-modules-3.13.0-43-generic  N/A
   linux-firmware                             1.127.10
  SourcePackage: linux
  StagingDrivers: rts5139
  Symptom: storage
  UdevMonitorLog:
   monitor will print the received events for:
   UDEV - the event which udev sends out after rule processing
  UdisksMonitorLog:
   Monitoring the udisks daemon. Press Ctrl+C to exit.
   15:46:29.149: The udisks-daemon is running (name-owner :1.86).
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/07/2013
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 79CN44WW(V3.03)
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: INVALID
  dmi.board.vendor: LENOVO
  dmi.board.version: 31900058Std
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo G510
  dmi.modalias: dmi:bvnLENOVO:bvr79CN44WW(V3.03):bd12/07/2013:svnLENOVO:pn20238:pvrLenovoG510:rvnLENOVO:rnINVALID:rvr31900058Std:cvnLENOVO:ct10:cvrLenovoG510:
  dmi.product.name: 20238
  dmi.product.version: Lenovo G510
  dmi.sys.vendor: LENOVO

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