kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Michael Litherland, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/home/us/en/04/product-support/product/inspiron-13-7347-laptop/drivers an update to your computer's buggy and outdated BIOS is available (A03). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** This bug is no longer a duplicate of bug 1393079
   Touchpad not working after suspend/resume

** Description changed:

- Hi,
+ My touchpad doesn't work after resume.
  
- I was asked to file a new bug after commenting on this bug:
- https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1393079?comments=all
- It seems to be a similar problem and I'm able to work around by doing a
- rmmod of hid_multitouch and modprobe using a script on resume.
- 
- Thanks,
- Mike
+ WORKAROUND: I'm able to work around by doing a rmmod of hid_multitouch
+ and modprobe using a script on resume.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-28-generic 3.16.0-28.38
  ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1
  Uname: Linux 3.16.0-28-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  nule       2229 F.... pulseaudio
-  /dev/snd/controlC1:  nule       2229 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  nule       2229 F.... pulseaudio
+  /dev/snd/controlC1:  nule       2229 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Jan  5 22:55:49 2015
  HibernationDevice: RESUME=UUID=d856beab-6ee1-4ca7-96bb-55d28630e61f
  InstallationDate: Installed on 2015-01-02 (3 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Dell Inc. Inspiron 7347
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-28-generic.efi.signed root=UUID=d6ace3b7-b976-4a52-b3b8-0da281987fae ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.16.0-28-generic N/A
-  linux-backports-modules-3.16.0-28-generic  N/A
-  linux-firmware                             1.138
+  linux-restricted-modules-3.16.0-28-generic N/A
+  linux-backports-modules-3.16.0-28-generic  N/A
+  linux-firmware                             1.138
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/18/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A02
  dmi.board.name: 0G1P68
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A02
  dmi.modalias: dmi:bvnDellInc.:bvrA02:bd09/18/2014:svnDellInc.:pnInspiron7347:pvr00h:rvnDellInc.:rn0G1P68:rvrA00:cvnDellInc.:ct8:cvrA02:
  dmi.product.name: Inspiron 7347
  dmi.product.version: 00h
  dmi.sys.vendor: Dell Inc.

** Tags added: bios-outdated-a03

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1407857

Title:
  Touchpad doesn't work after resume

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  My touchpad doesn't work after resume.

  WORKAROUND: I'm able to work around by doing a rmmod of hid_multitouch
  and modprobe using a script on resume.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-28-generic 3.16.0-28.38
  ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1
  Uname: Linux 3.16.0-28-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  nule       2229 F.... pulseaudio
   /dev/snd/controlC1:  nule       2229 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Jan  5 22:55:49 2015
  HibernationDevice: RESUME=UUID=d856beab-6ee1-4ca7-96bb-55d28630e61f
  InstallationDate: Installed on 2015-01-02 (3 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Dell Inc. Inspiron 7347
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-28-generic.efi.signed root=UUID=d6ace3b7-b976-4a52-b3b8-0da281987fae ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-28-generic N/A
   linux-backports-modules-3.16.0-28-generic  N/A
   linux-firmware                             1.138
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/18/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A02
  dmi.board.name: 0G1P68
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A02
  dmi.modalias: dmi:bvnDellInc.:bvrA02:bd09/18/2014:svnDellInc.:pnInspiron7347:pvr00h:rvnDellInc.:rn0G1P68:rvrA00:cvnDellInc.:ct8:cvrA02:
  dmi.product.name: Inspiron 7347
  dmi.product.version: 00h
  dmi.sys.vendor: Dell Inc.

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