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[Bug 1410324] Re: package linux-image-3.13.0-44-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 2

 

You may need to run the following:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package.

If that does not resolve your issue, please mark the bug as "Confirmed"


** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1410324

Title:
  package linux-image-3.13.0-44-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 2

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Running updates today gave an error.

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-44-generic (not installed)
  ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
  Uname: Linux 3.13.0-43-generic i686
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  mark       3391 F.... pulseaudio
  Date: Tue Jan 13 15:39:26 2015
  DuplicateSignature: package:linux-image-3.13.0-44-generic:(not installed):subprocess new pre-installation script returned error exit status 2
  ErrorMessage: subprocess new pre-installation script returned error exit status 2
  InstallationDate: Installed on 2013-08-08 (523 days ago)
  InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 (20130213)
  IwConfig:
   lo        no wireless extensions.
   
   eth0      no wireless extensions.
  MachineType: Dell Inc. Dell DXG051
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic root=UUID=b5e0d328-6605-4b75-900a-4bbd90429642 ro quiet splash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1
  RfKill:
   
  SourcePackage: linux
  Title: package linux-image-3.13.0-44-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 2
  UpgradeStatus: Upgraded to trusty on 2014-04-20 (267 days ago)
  dmi.bios.date: 09/27/2006
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A11
  dmi.board.name: 0GC375
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 7
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA11:bd09/27/2006:svnDellInc.:pnDellDXG051:pvr:rvnDellInc.:rn0GC375:rvr:cvnDellInc.:ct7:cvr:
  dmi.product.name: Dell DXG051
  dmi.sys.vendor: Dell Inc.

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References