kernel-packages team mailing list archive

[chris pollock <1402331@xxxxxxxxxxxxxxxxxx>]

On Thu, 2015-01-15 at 14:23 +0000, johnnys wrote:
> Hi Chris,
> 
> I just came back to bring bad news: My machine just crashed again
> (running with the newly flashed BIOS A16).
> 
> I assume you got the copy process right (probably also using the 'dd'
> command). Otherwise you wouldn't have command.com kernel.sys and the
> bios update file "0780-A15.exe' on it). Next step would be to boot into
> this newly created FreeDOS environment, i.e.:
> 
> - shutdown the PC
> - insert the thumb drive
> - be sure that your system has "boot to USB" enabled
>    otherwise hit F12 (or so) to "select device to boot from"
> - set the current date (FreeDOS will prompt you)
> - start the BIOS update by typing "0780-A15.exe"
> - follow the steps on screen...
> - reboot
> 
> cheers,
> 
> John
> 
Thanks John, been so long since I ran a DOS program I forgot how to
execute a file :( had to Google it. Would have been ok if I'd made the
first character an 'O' instead of putting a '0' in. Finally got it right
though. Since I already had the A15 update I installed that one. That's
screwed up that you already had a lockup, check comment #4 where it was
suggested that I update the BIOS. Since both of us have already done
that you may want to go to the bug report and leave a comment that 'well
that didn't work, what next' but I guess be nicer. I'm also working on
this bug report - https://bugs.freedesktop.org/show_bug.cgi?id=75394 you
may want to get involved there also. I'm going to make a note of when I
upgraded the BIOS and follow up with comments on both bugs when (note I
didn't say if) it locks up/crashes again. I'd probably run 'sudo lshw'
and attach the output to you comment to show that you have in fact
updated the BIOS that's what I'm going to do and since I'm on A15 and
you're on A16 and just had a lockup that should tell them something.

This is getting absurd, something needs to be done. If you notice the
first comment in the link above you'll see that person is running 'Arch
Linux' and a completely different type of hardware so this bug is
affecting a lot of systems. I've already upgraded to a 3.14* kernel from
a Ubuntu PPA which did not help so I went back to the 3.13* version. 

Hopefully someone, someday will get this fixed.

Chris

-- 
Chris
KeyID 0xE372A7DA98E6705C
31.11°N 97.89°W (Elev. 1092 ft)
08:40:03 up 6 min, 2 users, load average: 1.14, 1.32, 0.71
Ubuntu 14.04.1 LTS, kernel 3.13.0-44-generic

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1402331

Title:
  System will periodically lockup with [drm:i915_hangcheck_elapsed]
  *ERROR* Hangcheck timer elapsed... render ring idle

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have noticed the lockups periodically since 09/13/2014. I can't
  remember what kernel version was in use then possibly kernel
  3.13.0-35-generic or -36. It has continued periodically through
  versions -39; -40 and now to -43.  The last time this has happened was
  today Dec 13 14:40:57 localhost kernel: [154858.820009]
  [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... render
  ring idle. At times when it locks up I will have a cursor on a black
  screen and will have to press the power button to restart other times
  it will lockup whenever I'm in an application such as Firefox or
  Evolution. At that time I can usually CTRL>ALT-F1 log in and run 'sudo
  reboot' to restart the system. The release information requested is:

  chris@localhost:~$ lsb_release -rd
  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04

  I've also attached the version.log and lspci-vnvn.log to this report.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-43-generic 3.13.0-43.72
  ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
  Uname: Linux 3.13.0-43-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  chris      2445 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Sat Dec 13 20:22:51 2014
  HibernationDevice: RESUME=UUID=bb329dc0-0642-4b6a-876a-12c2f02fb7f6
  InstallationDate: Installed on 2014-10-24 (50 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Dell Inc. OptiPlex 780
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic root=UUID=4254a7e9-429b-4f53-a08c-ae7ff839b98f ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-43-generic N/A
   linux-backports-modules-3.13.0-43-generic  N/A
   linux-firmware                             1.127.10
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/13/2010
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.name: 0C27VV
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.asset.tag: LE0006476
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA03:bd02/13/2010:svnDellInc.:pnOptiPlex780:pvr:rvnDellInc.:rn0C27VV:rvrA01:cvnDellInc.:ct6:cvr:
  dmi.product.name: OptiPlex 780
  dmi.sys.vendor: Dell Inc.

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