← Back to team overview

kernel-packages team mailing list archive

[Bug 1372609] Re: Touchpad detected as mouse on Asus ux303ln laptop

 

@Stephan: Yes, that's totally unrelated, better open a new bug.

@Tom: Just to check that the problem is the same as with the other
models where the touchpad is not working: Can you post a complete dmesg
here?

And to all who have a touchpad where the touchpad does not work and
dmesg shows lines like "[ 0.870915] psmouse serio1: Failed to enable
mouse on isa0060/serio1" - can you post dmesg both with the touchpad
patch and without (in both cases, with the same kernel parameters)? I'd
like to check whether the patch introduces that error, or whether I am
looking in the wrong place.

Also, I tried to put together a list of devices where the driver
works/does not work, from the reports I received, it looks like this
atm:

Works:
- UX303LN
- UX303LA
- R409LD
- X450JN
- X553MA
- X200MA
- K750L
- N550JK
- X450LD?

Does not work ("Failed to enable mouse on isa0060/serio1"):
- X550LN
- R510L
- X450LC
Does not work:
- Q501LA

What I find particularly weird is that I'd expect X450JN/X450LD and
X450LC to share one hardware platform.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1372609

Title:
  Touchpad detected as mouse on Asus ux303ln laptop

Status in linux package in Ubuntu:
  Fix Released
Status in linux package in Arch Linux:
  New

Bug description:
  Hi! I'm following the bug reporting documentation here:

  https://wiki.ubuntu.com/DebuggingTouchpadDetection#In_case_Touchpad_features_like_scrolling.2C_tapping.2C_etc._do_not_work_at_all.

  The touchpad on my new Asus ux303ln laptop is detected as a mouse, so
  I can't access touchpad features such as two-finger scrolling.

  The laptop was very recently released and I couldn't find any
  outstanding firmware updates for it through Asus's Windows-based
  tools.

  % lsb_release -rd
  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04

  Per the instructions on the wiki, I'm attaching output from
  /proc/bus/input/devices,` xinput --list`, and /var/log/Xorg.0.log.

  This machine also has a touchscreen, which I'm fairly certain is the
  "maXtouch digitizer" visible in the logs. I haven't yet restarted in
  Windows to see if it says anything useful about the touchpad, but I
  can do so if that's helpful. This is a fresh install of 14.04 and I
  haven't done much customization of it apart from installing some
  applications and changing the default resolution.

  The only relevant bit I noticed in /var/log/dmesg is this:

  [    3.967547] input: PS/2 Logitech Wheel Mouse as
  /devices/platform/i8042/serio4/input/input11

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-35-generic 3.13.0-35.62
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  tim        2234 F.... pulseaudio
   /dev/snd/controlC1:  tim        2234 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Sep 22 14:30:33 2014
  HibernationDevice: RESUME=UUID=e6052f15-271a-4424-aac2-9b0ee1e490ed
  InstallationDate: Installed on 2014-09-22 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 03eb:8a32 Atmel Corp. 
   Bus 001 Device 002: ID 064e:9700 Suyin Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. UX303LN
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic.efi.signed root=UUID=4f908b1b-e06f-4dc9-9642-e952d2598e42 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-35-generic N/A
   linux-backports-modules-3.13.0-35-generic  N/A
   linux-firmware                             1.127.6
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/23/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX303LN.203
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX303LN
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX303LN.203:bd06/23/2014:svnASUSTeKCOMPUTERINC.:pnUX303LN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX303LN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: UX303LN
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1372609/+subscriptions


References