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Message #99764
[Bug 1408495] Missing required logs.
This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:
apport-collect 1408495
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1408495
Title:
Ubiquity crashes prior to keyboard configuration in 15.04
Status in linux package in Ubuntu:
Incomplete
Status in ubiquity package in Ubuntu:
Confirmed
Status in linux source package in Vivid:
Incomplete
Status in ubiquity source package in Vivid:
Confirmed
Bug description:
As best as I can tell, if anything other than a US keyboard layout is
selected from the boot menu, ubi-console-setup will crash prior to the
keyboard configuration. The dialogue displayed says:
ubi-console-setup failed with exit code 2. Further information
maybe found in /var/log/syslog.
There are the relevant lines from /var/log/syslog:
Jan 7 23:30:39 ubuntu ubiquity: /var/lib/dpkg/info/keyboard-configuration.config: 34160: .: Can't open /etc/default/keyboard
Jan 7 23:30:39 ubuntu ubiquity[2323]: log-output -t ubiquity setxkbmap -layout gb -option
Jan 7 23:30:39 ubuntu ubiquity[2323]: debconffilter_done: ubi-console-setup (current: ubi-console-setup)
Jan 7 23:30:39 ubuntu ubiquity[2323]: dbfilter_handle_status: ('ubi-console-setup', 2)
The dialogue has 3 buttons, Quit, Continue Anyway and Try Again. If
you choose Try Again it is possible to complete the install. If you
choose Continue Anyway the installer will progress and eventually
crash completely as which point apport was able to harvest the
attached logs.
WORKAROUND: After you see the "ubi-console-setup crashed" dialog, open a terminal and do
sudo rm /etc/default/keyboard
sudo mv /etc/default/keyboard.pre-ubiquity /etc/default/keyboard
then click "Continue anyway" in the dialog. This should prevent the
crash at the end of installation.
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: ubiquity 2.21.2
ProcVersionSignature: Ubuntu 3.18.0-8.9-generic 3.18.1
Uname: Linux 3.18.0-8-generic x86_64
ApportVersion: 2.15.1-0ubuntu1
Architecture: amd64
CasperVersion: 1.347
Date: Wed Jan 7 23:36:41 2015
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity initrd=/casper/initrd.lz quiet splash -- keyboard-configuration/layoutcode=gb
LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150107)
ProcEnviron:
LANGUAGE=en_GB.UTF-8
TERM=linux
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_GB.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)
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