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Message #99975
[Bug 1404766] Re: ProblemType: KernelOops BUG: soft lockup - CPU#3 stuck for 22s! [kworker/3:1:193]
Hi,
I have updated the BIOS accordingly to A18.
But the system crashed sometimes.
Her is the result of applying cmd:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
A18
09/24/2013
Can you tell me what to do next?
Thank you.
** Description changed:
ProblemType: KernelOops
Annotation: Your system might become unstable now and might need to be restarted.
Date: Mon Dec 15 08:36:56 2014
Failure: oops
OopsText:
[214499.078279] BUG: soft lockup - CPU#3 stuck for 22s! [kworker/3:1:193]
[214499.078283] Modules linked in: pci_stub vboxpci(OF) vboxnetadp(OF) vboxnetflt(OF) vboxdrv(OF) rfcomm bnep bluetooth snd_hda_codec_hdmi snd_hda_codec_realtek snd_hda_intel snd_hda_codec snd_hwdep snd_pcm snd_page_alloc parport_pc snd_seq_midi snd_seq_midi_event snd_rawmidi snd_seq snd_seq_device snd_timer ppdev snd dcdbas intel_rapl x86_pkg_temp_thermal intel_powerclamp coretemp lp parport kvm_intel kvm crct10dif_pclmul crc32_pclmul ghash_clmulni_intel aesni_intel aes_x86_64 lrw gf128mul glue_helper ablk_helper cryptd nouveau psmouse serio_raw mxm_wmi wmi lpc_ich ttm drm_kms_helper soundcore drm mei_me mei i2c_algo_bit video mac_hid hid_generic usbhid hid ahci libahci e1000e ptp pps_core
[214499.078337] CPU: 3 PID: 193 Comm: kworker/3:1 Tainted: GF W O 3.13.0-24-generic #46-Ubuntu
[214499.078340] Hardware name: Dell Inc. OptiPlex 990/06D7TR, BIOS A11 12/30/2011
[214499.078345] Workqueue: events __net_random_once_deferred
[214499.078348] task: ffff880221e15fc0 ti: ffff88021dbc0000 task.ti: ffff88021dbc0000
[214499.078350] RIP: 0010:[<ffffffff810dbc3e>] [<ffffffff810dbc3e>] smp_call_function_many+0x26e/0x2d0
[214499.078356] RSP: 0018:ffff88021dbc1c98 EFLAGS: 00000202
[214499.078358] RAX: 0000000000000000 RBX: ffffffff81d12600 RCX: ffff88022dc182f0
[214499.078360] RDX: 0000000000000000 RSI: 0000000000000100 RDI: 0000000000000000
[214499.078362] RBP: ffff88021dbc1ce8 R08: ffff88022dc74f48 R09: 0000000000000004
[214499.078364] R10: ffff88022dc74f48 R11: 0000000000000005 R12: 0000010000000003
[214499.078366] R13: 000000000000dde0 R14: 000000fc00000000 R15: 0000000000000296
[214499.078369] FS: 0000000000000000(0000) GS:ffff88022dc60000(0000) knlGS:0000000000000000
[214499.078371] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
[214499.078374] CR2: 00000b0aa39ab000 CR3: 0000000001c0e000 CR4: 00000000000407e0
[214499.078375] Stack:
[214499.078377] ffff88022dc74f68 0000000000014f00 0000000000000000 ffffffff8101a170
[214499.078382] 0000010000000001 ffffffff816dbb77 ffffffff8101a170 0000000000000000
[214499.078386] ffffffff816dbb78 0000000000000000 ffff88021dbc1d10 ffffffff810dbdfd
[214499.078390] Call Trace:
Package: linux-image-3.13.0-24-generic 3.13.0-24.46
SourcePackage: linux
Tags: kernel-oops
Uname: Linux 3.13.0-24-generic x86_64
---
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: shixudongleo 1974 F.... pulseaudio
/dev/snd/controlC0: shixudongleo 1974 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=89aa0147-0134-49e4-9eff-8fc7aeb26e46
InstallationDate: Installed on 2014-11-21 (30 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: Dell Inc. OptiPlex 990
Package: linux (not installed)
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic root=UUID=8c549dcf-7cbd-4d86-bf29-3e5a8e3dce0c ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
RelatedPackageVersions:
linux-restricted-modules-3.13.0-24-generic N/A
linux-backports-modules-3.13.0-24-generic N/A
linux-firmware 1.127
RfKill:
Tags: trusty
Uname: Linux 3.13.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/30/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 06D7TR
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd12/30/2011:svnDellInc.:pnOptiPlex990:pvr01:rvnDellInc.:rn06D7TR:rvrA02:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 990
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
+ ---
+ ApportVersion: 2.14.1-0ubuntu3
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: shixudongleo 1743 F.... pulseaudio
+ /dev/snd/controlC0: shixudongleo 1743 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=89aa0147-0134-49e4-9eff-8fc7aeb26e46
+ InstallationDate: Installed on 2015-01-17 (0 days ago)
+ InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
+ IwConfig:
+ eth0 no wireless extensions.
+
+ lo no wireless extensions.
+ MachineType: Dell Inc. OptiPlex 990
+ Package: linux (not installed)
+ ProcFB: 0 nouveaufb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic root=UUID=8c549dcf-7cbd-4d86-bf29-3e5a8e3dce0c ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
+ RelatedPackageVersions:
+ linux-restricted-modules-3.13.0-24-generic N/A
+ linux-backports-modules-3.13.0-24-generic N/A
+ linux-firmware 1.127
+ RfKill:
+
+ Tags: trusty
+ Uname: Linux 3.13.0-24-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 09/24/2013
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: A18
+ dmi.board.name: 06D7TR
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A02
+ dmi.chassis.type: 6
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias: dmi:bvnDellInc.:bvrA18:bd09/24/2013:svnDellInc.:pnOptiPlex990:pvr01:rvnDellInc.:rn06D7TR:rvrA02:cvnDellInc.:ct6:cvr:
+ dmi.product.name: OptiPlex 990
+ dmi.product.version: 01
+ dmi.sys.vendor: Dell Inc.
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1404766
Title:
ProblemType: KernelOops BUG: soft lockup - CPU#3 stuck for 22s!
[kworker/3:1:193]
Status in linux package in Ubuntu:
Incomplete
Bug description:
ProblemType: KernelOops
Annotation: Your system might become unstable now and might need to be restarted.
Date: Mon Dec 15 08:36:56 2014
Failure: oops
OopsText:
[214499.078279] BUG: soft lockup - CPU#3 stuck for 22s! [kworker/3:1:193]
[214499.078283] Modules linked in: pci_stub vboxpci(OF) vboxnetadp(OF) vboxnetflt(OF) vboxdrv(OF) rfcomm bnep bluetooth snd_hda_codec_hdmi snd_hda_codec_realtek snd_hda_intel snd_hda_codec snd_hwdep snd_pcm snd_page_alloc parport_pc snd_seq_midi snd_seq_midi_event snd_rawmidi snd_seq snd_seq_device snd_timer ppdev snd dcdbas intel_rapl x86_pkg_temp_thermal intel_powerclamp coretemp lp parport kvm_intel kvm crct10dif_pclmul crc32_pclmul ghash_clmulni_intel aesni_intel aes_x86_64 lrw gf128mul glue_helper ablk_helper cryptd nouveau psmouse serio_raw mxm_wmi wmi lpc_ich ttm drm_kms_helper soundcore drm mei_me mei i2c_algo_bit video mac_hid hid_generic usbhid hid ahci libahci e1000e ptp pps_core
[214499.078337] CPU: 3 PID: 193 Comm: kworker/3:1 Tainted: GF W O 3.13.0-24-generic #46-Ubuntu
[214499.078340] Hardware name: Dell Inc. OptiPlex 990/06D7TR, BIOS A11 12/30/2011
[214499.078345] Workqueue: events __net_random_once_deferred
[214499.078348] task: ffff880221e15fc0 ti: ffff88021dbc0000 task.ti: ffff88021dbc0000
[214499.078350] RIP: 0010:[<ffffffff810dbc3e>] [<ffffffff810dbc3e>] smp_call_function_many+0x26e/0x2d0
[214499.078356] RSP: 0018:ffff88021dbc1c98 EFLAGS: 00000202
[214499.078358] RAX: 0000000000000000 RBX: ffffffff81d12600 RCX: ffff88022dc182f0
[214499.078360] RDX: 0000000000000000 RSI: 0000000000000100 RDI: 0000000000000000
[214499.078362] RBP: ffff88021dbc1ce8 R08: ffff88022dc74f48 R09: 0000000000000004
[214499.078364] R10: ffff88022dc74f48 R11: 0000000000000005 R12: 0000010000000003
[214499.078366] R13: 000000000000dde0 R14: 000000fc00000000 R15: 0000000000000296
[214499.078369] FS: 0000000000000000(0000) GS:ffff88022dc60000(0000) knlGS:0000000000000000
[214499.078371] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
[214499.078374] CR2: 00000b0aa39ab000 CR3: 0000000001c0e000 CR4: 00000000000407e0
[214499.078375] Stack:
[214499.078377] ffff88022dc74f68 0000000000014f00 0000000000000000 ffffffff8101a170
[214499.078382] 0000010000000001 ffffffff816dbb77 ffffffff8101a170 0000000000000000
[214499.078386] ffffffff816dbb78 0000000000000000 ffff88021dbc1d10 ffffffff810dbdfd
[214499.078390] Call Trace:
Package: linux-image-3.13.0-24-generic 3.13.0-24.46
SourcePackage: linux
Tags: kernel-oops
Uname: Linux 3.13.0-24-generic x86_64
---
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: shixudongleo 1974 F.... pulseaudio
/dev/snd/controlC0: shixudongleo 1974 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=89aa0147-0134-49e4-9eff-8fc7aeb26e46
InstallationDate: Installed on 2014-11-21 (30 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: Dell Inc. OptiPlex 990
Package: linux (not installed)
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic root=UUID=8c549dcf-7cbd-4d86-bf29-3e5a8e3dce0c ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
RelatedPackageVersions:
linux-restricted-modules-3.13.0-24-generic N/A
linux-backports-modules-3.13.0-24-generic N/A
linux-firmware 1.127
RfKill:
Tags: trusty
Uname: Linux 3.13.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/30/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 06D7TR
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd12/30/2011:svnDellInc.:pnOptiPlex990:pvr01:rvnDellInc.:rn06D7TR:rvrA02:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 990
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
---
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: shixudongleo 1743 F.... pulseaudio
/dev/snd/controlC0: shixudongleo 1743 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=89aa0147-0134-49e4-9eff-8fc7aeb26e46
InstallationDate: Installed on 2015-01-17 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: Dell Inc. OptiPlex 990
Package: linux (not installed)
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic root=UUID=8c549dcf-7cbd-4d86-bf29-3e5a8e3dce0c ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
RelatedPackageVersions:
linux-restricted-modules-3.13.0-24-generic N/A
linux-backports-modules-3.13.0-24-generic N/A
linux-firmware 1.127
RfKill:
Tags: trusty
Uname: Linux 3.13.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/24/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A18
dmi.board.name: 06D7TR
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA18:bd09/24/2013:svnDellInc.:pnOptiPlex990:pvr01:rvnDellInc.:rn06D7TR:rvrA02:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 990
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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References
