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[SHI XUDONG <shixudongleo@xxxxxxxxx>]

apport information

** Attachment added: "ProcCpuinfo.txt"
   https://bugs.launchpad.net/bugs/1404766/+attachment/4300356/+files/ProcCpuinfo.txt

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https://bugs.launchpad.net/bugs/1404766

Title:
  ProblemType: KernelOops  BUG: soft lockup - CPU#3 stuck for 22s!
  [kworker/3:1:193]

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  ProblemType: KernelOops
  Annotation: Your system might become unstable now and might need to be restarted.
  Date: Mon Dec 15 08:36:56 2014
  Failure: oops
  OopsText:
   [214499.078279] BUG: soft lockup - CPU#3 stuck for 22s! [kworker/3:1:193]
   [214499.078283] Modules linked in: pci_stub vboxpci(OF) vboxnetadp(OF) vboxnetflt(OF) vboxdrv(OF) rfcomm bnep bluetooth snd_hda_codec_hdmi snd_hda_codec_realtek snd_hda_intel snd_hda_codec snd_hwdep snd_pcm snd_page_alloc parport_pc snd_seq_midi snd_seq_midi_event snd_rawmidi snd_seq snd_seq_device snd_timer ppdev snd dcdbas intel_rapl x86_pkg_temp_thermal intel_powerclamp coretemp lp parport kvm_intel kvm crct10dif_pclmul crc32_pclmul ghash_clmulni_intel aesni_intel aes_x86_64 lrw gf128mul glue_helper ablk_helper cryptd nouveau psmouse serio_raw mxm_wmi wmi lpc_ich ttm drm_kms_helper soundcore drm mei_me mei i2c_algo_bit video mac_hid hid_generic usbhid hid ahci libahci e1000e ptp pps_core
   [214499.078337] CPU: 3 PID: 193 Comm: kworker/3:1 Tainted: GF       W  O 3.13.0-24-generic #46-Ubuntu
   [214499.078340] Hardware name: Dell Inc. OptiPlex 990/06D7TR, BIOS A11 12/30/2011
   [214499.078345] Workqueue: events __net_random_once_deferred
   [214499.078348] task: ffff880221e15fc0 ti: ffff88021dbc0000 task.ti: ffff88021dbc0000
   [214499.078350] RIP: 0010:[<ffffffff810dbc3e>]  [<ffffffff810dbc3e>] smp_call_function_many+0x26e/0x2d0
   [214499.078356] RSP: 0018:ffff88021dbc1c98  EFLAGS: 00000202
   [214499.078358] RAX: 0000000000000000 RBX: ffffffff81d12600 RCX: ffff88022dc182f0
   [214499.078360] RDX: 0000000000000000 RSI: 0000000000000100 RDI: 0000000000000000
   [214499.078362] RBP: ffff88021dbc1ce8 R08: ffff88022dc74f48 R09: 0000000000000004
   [214499.078364] R10: ffff88022dc74f48 R11: 0000000000000005 R12: 0000010000000003
   [214499.078366] R13: 000000000000dde0 R14: 000000fc00000000 R15: 0000000000000296
   [214499.078369] FS:  0000000000000000(0000) GS:ffff88022dc60000(0000) knlGS:0000000000000000
   [214499.078371] CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
   [214499.078374] CR2: 00000b0aa39ab000 CR3: 0000000001c0e000 CR4: 00000000000407e0
   [214499.078375] Stack:
   [214499.078377]  ffff88022dc74f68 0000000000014f00 0000000000000000 ffffffff8101a170
   [214499.078382]  0000010000000001 ffffffff816dbb77 ffffffff8101a170 0000000000000000
   [214499.078386]  ffffffff816dbb78 0000000000000000 ffff88021dbc1d10 ffffffff810dbdfd
   [214499.078390] Call Trace:

  Package: linux-image-3.13.0-24-generic 3.13.0-24.46
  SourcePackage: linux
  Tags: kernel-oops
  Uname: Linux 3.13.0-24-generic x86_64
  ---
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  shixudongleo   1974 F.... pulseaudio
   /dev/snd/controlC0:  shixudongleo   1974 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=89aa0147-0134-49e4-9eff-8fc7aeb26e46
  InstallationDate: Installed on 2014-11-21 (30 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  IwConfig:
   eth0      no wireless extensions.

   lo        no wireless extensions.
  MachineType: Dell Inc. OptiPlex 990
  Package: linux (not installed)
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic root=UUID=8c549dcf-7cbd-4d86-bf29-3e5a8e3dce0c ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127
  RfKill:

  Tags:  trusty
  Uname: Linux 3.13.0-24-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/30/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A11
  dmi.board.name: 06D7TR
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A02
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA11:bd12/30/2011:svnDellInc.:pnOptiPlex990:pvr01:rvnDellInc.:rn06D7TR:rvrA02:cvnDellInc.:ct6:cvr:
  dmi.product.name: OptiPlex 990
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.
  --- 
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  shixudongleo   1743 F.... pulseaudio
   /dev/snd/controlC0:  shixudongleo   1743 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=89aa0147-0134-49e4-9eff-8fc7aeb26e46
  InstallationDate: Installed on 2015-01-17 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Dell Inc. OptiPlex 990
  Package: linux (not installed)
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic root=UUID=8c549dcf-7cbd-4d86-bf29-3e5a8e3dce0c ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127
  RfKill:
   
  Tags:  trusty
  Uname: Linux 3.13.0-24-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/24/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A18
  dmi.board.name: 06D7TR
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A02
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA18:bd09/24/2013:svnDellInc.:pnOptiPlex990:pvr01:rvnDellInc.:rn06D7TR:rvrA02:cvnDellInc.:ct6:cvr:
  dmi.product.name: OptiPlex 990
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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