launchpad-dev team mailing list archive

[Karl Fogel <karl.fogel@xxxxxxxxxxxxx>]

When responding to a bug report, many of us now say like "This should be
easy to fix.  Here is where to start, and I'm happy to help anyone who
works on this ...".

This is great, but remember that many readers will not know that
Launchpad is open source, so they'll think that the "anyone" being
addressed is other current developers.  They won't necessarily realize
that "anyone" could mean them.

So be very direct: state that Launchpad is open source, and link to
https://dev.launchpad.net/.  For example, see:

  https://bugs.edge.launchpad.net/ddtp-ubuntu/+bug/374966
  https://bugs.edge.launchpad.net/rosetta/+bug/394923

I've updated https://dev.launchpad.net/BugHandling to recommend this.
And remember Maris's 1000/10/1 rule: 1 patch for every 10 commentors and
every 1000 viewers.  Most encouragements won't lead to a patch -- but
some will, and they makes all the others worth it.

-Karl