launchpad-dev team mailing list archive
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launchpad-dev team
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Message #07322
Re: We invite people to contact us if they get a merge request they did not initiate. Why?
On Wed, 2011-06-08 at 17:02 -0400, Gary Poster wrote:
> I pretty much agree with him, but I think that we should do even less
> than a FAQ. I think we should change the email to say something like
> this: "If you didn't ask to merge these accounts, please ignore this
> email. If you have reason to believe that this merge request was
> malicious and not a mistake, please report it to the Launchpad team:
> feedback@xxxxxxxxxxxxx." I think that would be a sufficient next
> step.
Lets avoid use of feedback@. We changed most of our emails to drive the
users to answers.launchpad.net. The support URL also drives users to the
site.
>
--
__Curtis C. Hovey_________
http://launchpad.net/
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