-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 (``-_-´´) -- Fernando schreef: > Olá Daniel e a todos. > > On Wednesday 20 August 2008 06:23:30 Daniel Hollocher wrote: >> On a larger note, there are a growing number of support options out there, >> and its confusing which ones to use, and when. There are mailing lists, >> IRC, the launchpad answers section, google, ubuntu.forums, the wiki, and I >> know some guys who are coding up a new support tool. > > Ubuntu foruns gets about 300 new posts per day. The (english) ubuntu-users gets many hundreds new questions emails, plus replies per day. > I once tried to be a Ubuntu Answer for a week and received 4k+ emails. I had to stop it, because i couldn't read it all. > I cant even imagine how many users edit the wiki pages. > > But I still maintain that devs should be encouraged to be Answer Contact for the packages they maintain, as it happens with bugs. > Am I the single person who thinks like this? > > I do like the idea of assigning certian people to small bits of the support questions. However, not all package needs that much support and not all developers want or are able to respond to questions. Maybe it would be a good idea to allow packages maintainers to assign certain teams to their package in Answers. Another option would be that Launchpad could support people assigning them to certain categories of questions in Answers. - -- Sense Hofstede <http://www.qense.nl/> <https://launchpad.net/~qense> -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.6 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iD8DBQFIsCRVxft9JZoh5JwRAqHDAKDDZT2gKipBaOJjAlv+vzYsWkbsUQCgpjT/ SuifqiSB96sUReYpQRKE3p0= =3xOl -----END PGP SIGNATURE-----
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