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Hi there,

I am going to stop reporting bug reports for now, as you people will not read them anyway.

I have confirmed with the help of canonical support that the laptop I am using has no defective hardware. The BIOS is not broke, since I have reflashed the BIOS with an upgraded version, from the Acer website. For the few bugs I could easily reproduce this does not change a thing. What we have found out is that the BIOS developed by the Phoenix people for Acer, does not support 4 GB. Acer claims that the system supports 4 GB, but the people from Phoenix must have limited the BIOS to 3 GB, since it was made for use with Windows 32-bit. The system has two identical sodim sockets and I have two identical 2 GB chips, that were sold to me fully installed by an official eBay reseller. I have tested both sockets and both chips by memtest86+ 1.65 1.70 and 2.01. Everything came up clean except the alfa 5 2.01 test, which had a bug, but is now fixed. I had a problem before when trying to upgrade to Vista Ultimate, as the 32-bit only recognises 3 GB. Back then a faulty memtest86+ test surfaced. I have the memtest86+ version in backup, but it is preinstalled and backed up with Windows Live OneCare and I have no idea how to determine the version number. Really it does not change anything, as when I remove one of the chips, the same bugs seem to persist. That is, the ones that are easily reproducible. I now get less crashes both due to the fact that I now only run Ubuntu repositories, other than VirtualBox 2.0.2 and Skype-debian as described in the community docs, as well as alfa 6 and maybe also because I only use 2 GB and the BIOS update. I do use many multiverse and restricted applications though.

I maybe still able to help with the following data:

My AptonCD bug persists. Only faster since I now use only 2 GB RAM. I have tracked and described this behaviour with gnome-system-monitor and Valgrind log several weeks ago, but Tormod would not look into it since he suspected hardware failure. The problem is there that APTonCD writes everything away to the RAM chip(s) and crashes when they are full, without utilising the  2 GB swap I have.

The gvfs trash bug I reported as new because of a different title was actually caused by opening different applications with nautilus, it gave a wastebin popup and all other stuff, nautilus and firefox include just crashed. It also occured sometimes on startup, but since I keep my wastebin empty and with all the updates it stopped happening. Maybe some people don't know how to solve their wastebin permissions issue.

The consolekit bug resurfaced only once, during an upgrade of hardy to the latest 8.10 alfa. I tried to open a deluge torrent video file that had not ended downloading fully, I got a freeze up and a fatal system crash requiring reinstall. I could not rescue the system since HAL had not finished installing. I noted however an error message in the terminal pointing out a console kit conflict. I have copied it manually, but it is rather long. Just ask if you need it. I think I installed X kernel or core dump through synaptic and I have backed up var and etc, but I do not know how to use that. I asked for feedback on this earlier but have not received it.

The landscape bug that is still open (sysinfo) may be reproducible. I had my landscape account open in a firefox tap. I ran '$ sudo dpkg-reconfigure -aup low'. When I got to landscape config I accidentally pressed yes, yes and did not fill in username and password. Then it crashed.

I also asked for help on how to find my bug reports that were closed down as invalid, to recover my comments. Tormod said I should activate something in the GUI, but has not tolled me how to.

Canonical asked me specifically not to Google for stress testing tools and try them out, since if it crashes something the will have to provide assistance for that too. They wanted to search for suitable tools for this in main, but I agreed that I should not use up their time for that since I do not have any major problems in hardy.

I have spent a lot of time on trying to reflash the BIOS, since my Freedos live cd displayed an error code and the RedHat flashrom tool would not work and such. Anyway, I found it was easier and faster for me to format the entire disk to ntfs and relash from Windows, as I had to reformat anyway.

I have not a lot of time available anymore since the holidays are over, so ask me in first person if you need to know something or give me instructions on how to recover my closed reports first, or I will have to let everything time out.

Thank you for helping make Ubunu better,

Thomas


----- Original Message ----
From: thomas delbeke <thomasdelbeke@xxxxxxxxx>
To: launchpad-users@xxxxxxxxxxxxxxxxxxx; thomasdelbeke@xxxxxxxxx
Sent: Tuesday, September 23, 2008 8:53:05 PM
Subject: feedback

Hi there,

I am going to stop reporting bug reports for now, as you people will not read them anyway.

I have confirmed with the help of canonical support that the laptop I am using has no defective hardware. The BIOS is not broke, since I have reflashed the BIOS with an upgraded version, from the Acer website. For the few bugs I could easily reproduce this does not change a thing. What we have found out is that the BIOS developed by the Phoenix people for Acer, does not support 4 GB. Acer claims that the system supports 4 GB, but the people from Phoenix must have limited the BIOS to 3 GB, since it was made for use with Windows 32-bit. The system has two identical sodim sockets and I have two identical 2 GB chips, that were sold to me fully installed by an official eBay reseller. I have tested both sockets and both chips by memtest86+ 1.65 1.70 and 2.01. Everything came up clean except the alfa 5 2.01 test, which had a bug, but is now fixed. I had a problem before when trying to upgrade to Vista Ultimate, as the 32-bit only recognises 3 GB. Back then a faulty memtest86+ test surfaced. I have the memtest86+ version in backup, but it is preinstalled and backed up with Windows Live OneCare and I have no idea how to determine the version number. Really it does not change anything, as when I remove one of the chips, the same bugs seem to persist. That is, the ones that are easily reproducible. I now get less crashes both due to the fact that I now only run Ubuntu repositories, other than VirtualBox 2.0.2 and Skype-debian as described in the community docs, as well as alfa 6 and maybe also because I only use 2 GB and the BIOS update. I do use many multiverse and restricted applications though.

I maybe still able to help with the following data:

My AptonCD bug persists. Only faster since I now use only 2 GB RAM. I have tracked and described this behaviour with gnome-system-monitor and Valgrind log several weeks ago, but Tormod would not look into it since he suspected hardware failure. The problem is there that APTonCD writes everything away to the RAM chip(s) and crashes when they are full, without utilising the  2 GB swap I have.

The gvfs trash bug I reported as new because of a different title was actually caused by opening different applications with nautilus, it gave a wastebin popup and all other stuff, nautilus and firefox include just crashed. It also occured sometimes on startup, but since I keep my wastebin empty and with all the updates it stopped happening. Maybe some people don't know how to solve their wastebin permissions issue.

The consolekit bug resurfaced only once, during an upgrade of hardy to the latest 8.10 alfa. I tried to open a deluge torrent video file that had not ended downloading fully, I got a freeze up and a fatal system crash requiring reinstall. I could not rescue the system since HAL had not finished installing. I noted however an error message in the terminal pointing out a console kit conflict. I have copied it manually, but it is rather long. Just ask if you need it. I think I installed X kernel or core dump through synaptic and I have backed up var and etc, but I do not know how to use that. I asked for feedback on this earlier but have not received it.

The landscape bug that is still open (sysinfo) may be reproducible. I had my landscape account open in a firefox tap. I ran '$ sudo dpkg-reconfigure -aup low'. When I got to landscape config I accidentally pressed yes, yes and did not fill in username and password. Then it crashed.

I also asked for help on how to find my bug reports that were closed down as invalid, to recover my comments. Tormod said I should activate something in the GUI, but has not tolled me how to.

Canonical asked me specifically not to Google for stress testing tools and try them out, since if it crashes something the will have to provide assistance for that too. They wanted to search for suitable tools for this in main, but I agreed that I should not use up their time for that since I do not have any major problems in hardy.

I have spent a lot of time on trying to reflash the BIOS, since my Freedos live cd displayed an error code and the RedHat flashrom tool would not work and such. Anyway, I found it was easier and faster for me to format the entire disk to ntfs and relash from Windows, as I had to reformat anyway.

I have not a lot of time available anymore since the holidays are over, so ask me in first person if you need to know something or give me instructions on how to recover my closed reports first, or I will have to let everything time out.

Thank you for helping make Ubunu better,

Thomas




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