Howdy, We're trying something new to make it easier to get help from the Launchpad team. Each weekday, each of us in the Launchpad team is taking our turn to do pretty much nothing other than answering pings in #launchpad, emails to help@xxxxxxxxxxxxx, threads on here and also questions for Launchpad itself in Launchpad Answers. As we're based all over the world, the times at which someone's on duty will vary but there'll be someone available to help for around eight hours each weekday. You can find out who's on duty and what their timezone is by taking a look at: https://help.launchpad.net/HelpRotation The #launchpad channel topic will also give the nick of whoever is on duty at that very moment. So, if there's no one on duty - either because it's the weekend or out of hours - no one will be named in the topic. Let us know what you think of this and, if you've used it, how it's worked out for you. As with everything, we want to improve this to make sure it's as effective as it can be. Either drop me a mail or reply here on the list. Cheers :) -- Matthew Revell - Launchpad.net - free software collaboration and project hosting
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