Launchpad is a system for managing open source software projects. I don't think you want to discuss the "Launchpad project" but would like to report a bug in openSUSE's hplip package. If you would like to report a bug about how hplip is working in openSUSE, go to this site: http://en.opensuse.org/Submitting_Bug_Reports If you would like to report a bug about the hplip program itself, go to the link below and click "Ask a question": https://launchpad.net/hplip (hplip uses "Ask a question" for end users and "Report a bug" for developers/maintainers) Regards, Scott On Mon, Sep 21, 2009 at 9:29 AM, Bernd Adda <b.adda@xxxxxxx> wrote: > > hi Scott Howard and all > > it shouldn't be a bug report, also not for ubuntu. > It's my first mail, but I would ask questions to > use my printer. What is wrong? > > Regards > Bernd Adda > > > > > Scott Howard schrieb: >> Thanks for the bug report, but this list is for users of Launchpad. >> >> To report a bug in Ubuntu, type the following into the console: >> "ubuntu-bug hplip" >> >> Then include the information from your previous email. >> >> Regards, >> Scott Howard >> >> >> On Mon, Sep 21, 2009 at 5:48 AM, Bernd Adda <b.adda@xxxxxxx> wrote: >>> Can't use hp-setup, hp-toolbox - hplip-3.9.8-9.2 >>> No PPD found for my HP_Officejet_5600_series (hp_officejet_5610) >>> But ppd's are installed under >>> /usr/share/cups/model/manufacturer-PPDs/hplip/ >>> hp-officejet_5600_series-hpijs.ppd.gz >>> hp-officejet_5600_series.ppd.gz >>> hp-officejet.ppd.gz (download while install with cups-imaging?) >>> >>> My PC openSUSE 11.1, KDE-4.3.1 >>> Only after install with cups or Yast I can print. >>> Many thanks for helping >>> Kind Regards >>> adda >>> >>> >>> hp-check -t (part) >>> Current contents of '/var/lib/hp/hplip.state' file: >>> # hplip.state - HPLIP runtime persistent variables. >>> >>> [plugin] >>> installed=0 >>> eula=0 >>> >>> >>> >>> Current contents of '~/.hplip/hplip.conf' file: >>> [last_used] >>> device_uri = hp:/usb/Officejet_5600_series?serial=CN66QD72ZJ04B2 >>> >>> [commands] >>> fax = hp-sendfax -d %FAX_URI% >>> scan = xsane -V %SANE_URI% >>> prnt = hp-print -p%PRINTER% >>> pcard = hp-unload -d %DEVICE_URI% >>> cpy = hp-makecopies -d %DEVICE_URI% >>> >>> [refresh] >>> rate = 30 >>> enable = False >>> type = 1 >>> >>> >>> >>> -------------------------- >>> | DISCOVERED USB DEVICES | >>> -------------------------- >>> >>> Device URI Model >>> -------------------------- ------------------------ >>> hp:/usb/Officejet_5600_ser HP Officejet 5600 series >>> ies?serial=CN66QD72ZJ04B2 >>> >>> --------------------------------- >>> | INSTALLED CUPS PRINTER QUEUES | >>> --------------------------------- >>> >>> >>> lpstat >>> ------ >>> Type: Unknown >>> Device URI: No destinations added. >>> >>> >>> ---------------------- >>> | SANE CONFIGURATION | >>> ---------------------- >>> >>> 'hpaio' in '/etc/sane.d/dll.conf'... >>> OK, found. SANE backend 'hpaio' is properly set up. >>> >>> Checking output of 'scanimage -L'... >>> >>> No scanners were identified. If you were expecting something >>> different, >>> >>> check that the scanner is plugged in, turned on and detected by the >>> sane-find-scanner tool (if appropriate). Please read the >>> documentation >>> >>> which came with this software (README, FAQ, manpages). >>> >>> >>> --------------------- >>> | PYTHON EXTENSIONS | >>> --------------------- >>> >>> Checking 'cupsext' CUPS extension... >>> OK, found. >>> >>> Checking 'pcardext' Photocard extension... >>> OK, found. >>> >>> Checking 'hpmudext' I/O extension... >>> OK, found. >>> >>> Checking 'scanext' SANE scanning extension... >>> OK, found. >>> >>> >>> >>> ----------------- >>> | USB I/O SETUP | >>> ----------------- >>> >>> Checking for permissions of USB attached printers... >>> >>> HP Device 0x4f11 at 003:002: >>> Device URI: hp:/usb/Officejet_5600_series?serial=CN66QD72ZJ04B2 >>> Device node: /dev/bus/usb/003/002 >>> Mode: 0664 >>> getfacl: Removing leading '/' from absolute path names >>> # file: dev/bus/usb/003/002 >>> # owner: root >>> # group: lp >>> user::rw- >>> group::rw- >>> other::r-- >>> >>> >>> >>> --------------- >>> | USER GROUPS | >>> --------------- >>> >>> root disk dialout audio cdrom pulse >>> >>> >>> ----------- >>> | SUMMARY | >>> ----------- >>> >>> No errors or warnings. >>> >>> Done. >>> >>> >>> >>> hp-setup >>> sjan@adda:~> hp-setup >>> >>> HP Linux Imaging and Printing System (ver. 3.9.8) >>> Printer/Fax Setup Utility ver. 9.0 >>> >>> Copyright (c) 2001-9 Hewlett-Packard Development Company, LP >>> This software comes with ABSOLUTELY NO WARRANTY. >>> This is free software, and you are welcome to distribute it >>> under certain conditions. See COPYING file for more details. >>> >>> Searching... (bus=usb, search=(None), desc=0) >>> /error: No PPD found for model officejet_5600_series using new >>> algorithm. Trying old algorithm... >>> error: No PPD found for model officejet_5600 using old algorithm. >>> error: No appropriate print PPD file found for model >>> officejet_5600_series >>> (6131) findLibraryInternal: plugins should not have a 'lib' prefix: >>> "libkfilemodule.so" >>> (6131) KPluginLoader::load: The plugin "libkfilemodule" doesn't >>> contain a kde_plugin_verification_data structure >>> error: Printer queue setup failed. Please restart CUPS and try again. >>> error: Fax queue setup failed. Please restart CUPS and try again. >>> >>> Done. >>> sjan@adda:~> >>> >>> >>> >>> >>> >>> >>> >>> adda:~ # hp-setup >>> >>> HP Linux Imaging and Printing System (ver. 3.9.8) >>> Printer/Fax Setup Utility ver. 9.0 >>> >>> Copyright (c) 2001-9 Hewlett-Packard Development Company, LP >>> This software comes with ABSOLUTELY NO WARRANTY. >>> This is free software, and you are welcome to distribute it >>> under certain conditions. See COPYING file for more details. >>> >>> Searching... (bus=usb, search=(None), desc=0) >>> /error: No PPD found for model officejet_5600_series using new >>> algorithm. Trying old algorithm... >>> error: No PPD found for model officejet_5600 using old algorithm. >>> error: No appropriate print PPD file found for model >>> officejet_5600_series >>> (6383) findLibraryInternal: plugins should not have a 'lib' prefix: >>> "libkfilemodule.so" >>> (6383) KPluginLoader::load: The plugin "libkfilemodule" doesn't >>> contain a kde_plugin_verification_data structure >>> error: Printer queue setup failed. Please restart CUPS and try again. >>> error: Fax queue setup failed. Please restart CUPS and try again. >>> >>> Done. >>> adda:~ # >>> >>> >>> >>> >>> >>> adda:~ # su sjan >>> sjan@adda:/root> hp-toolbox >>> >>> HP Linux Imaging and Printing System (ver. 3.9.8) >>> HP Device Manager ver. 15.0 >>> >>> Copyright (c) 2001-9 Hewlett-Packard Development Company, LP >>> This software comes with ABSOLUTELY NO WARRANTY. >>> This is free software, and you are welcome to distribute it >>> under certain conditions. See COPYING file for more details. >>> >>> No protocol specified >>> hp-toolbox: cannot connect to X server :0 >>> sjan@adda:/root> >>> >>> >>> >>> >>> >>> adda:~ # hp-toolbox >>> warning: hp-toolbox should not be run as root/superuser. >>> >>> HP Linux Imaging and Printing System (ver. 3.9.8) >>> HP Device Manager ver. 15.0 >>> >>> Copyright (c) 2001-9 Hewlett-Packard Development Company, LP >>> This software comes with ABSOLUTELY NO WARRANTY. >>> This is free software, and you are welcome to distribute it >>> under certain conditions. See COPYING file for more details. >>> >>> error: dBus initialization error. Exiting. >>> adda:~ # >>> >>> >>> >>> >>> >>> /etc/cups/printers.conf >>> # Printer configuration file for CUPS v1.3.9 >>> # Written by cupsd on 2009-09-19 19:57 >>> <Printer hpfax> >>> Info HP Fax hpijs >>> DeviceURI hpfax:/usb/Officejet_5600_series?serial=CN66QD72ZJ04B2 >>> State Idle >>> StateTime 1253383004 >>> Accepting Yes >>> Shared Yes >>> JobSheets none none >>> QuotaPeriod 0 >>> PageLimit 0 >>> KLimit 0 >>> OpPolicy default >>> ErrorPolicy stop-printer >>> </Printer> >>> <DefaultPrinter hpofficejet5600series> >>> Info HP Officejet 5600 Series hpijs, 3.9.8.36 >>> DeviceURI hp:/usb/Officejet_5600_series?serial=CN66QD72ZJ04B2 >>> State Idle >>> StateTime 1253382896 >>> Accepting Yes >>> Shared Yes >>> JobSheets none none >>> QuotaPeriod 0 >>> PageLimit 0 >>> KLimit 0 >>> OpPolicy default >>> ErrorPolicy stop-printer >>> </Printer> >>> >>> >>> [ e n d ] >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> _______________________________________________ >>> Mailing list: https://launchpad.net/~launchpad-users >>> Post to : launchpad-users@xxxxxxxxxxxxxxxxxxx >>> Unsubscribe : https://launchpad.net/~launchpad-users >>> More help : https://help.launchpad.net/ListHelp >>> >> > >
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