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Message #01699
[Bug 1865323] Re: Switch User+DPMS then click Unlock causes a delay with black screen
Also, during the black screen the mouse is sluggish and the keyboard is
not responsive until desktop finally shows (not even ctrl-alt-F2),
except the num-lock key does turn light on and off. Caps lock has no
affect.
Another thing is that after clicking unlock on the greeter the mouse
cursor jumps to a location near the top right corner (about 1" down and
half inch over) on 19.10 and to center of screen on 20.04 and that
cursor shows as the correct cursor type for what will be at that
location when the screen finally shows up (so if a terminal is at that
location it will show as the I shaped text cursor).
And I do get some log activity during the black screen, so my PC isn't
locked up totally, but there is nothing consistent.
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https://bugs.launchpad.net/bugs/1865323
Title:
Switch User+DPMS then click Unlock causes a delay with black screen
Status in lightdm-gtk-greeter package in Ubuntu:
New
Bug description:
ed@userver:~$ lsb_release -rd
Description: Ubuntu Focal Fossa (development branch)
Release: 20.04
ed@userver:~$ apt-cache policy pkgname lightdm-gtk-greeter
lightdm-gtk-greeter:
Installed: 2.0.6-0ubuntu1
Candidate: 2.0.6-0ubuntu1
Version table:
*** 2.0.6-0ubuntu1 500
500 http://us.archive.ubuntu.com/ubuntu focal/universe amd64 Packages
100 /var/lib/dpkg/status
N: Unable to locate package pkgname
I'm not sure if the issue is in the LightDM greeter, but it only
happens after I use the greeter.
I expect my desktop to get displayed soon after I click "Unlock" on
the greeter.
What happens is that there is a delay with black screen of at least 2
seconds (often 10 minutes).
Details:
When I "Switch User" and then click unlock button, I get a black
screen with no mouse cursor for 2 seconds, and then black screen with
mouse cursor for approx 0.65 seconds for every minute my PC was in
DPMS (after 495 minutes in DPMS the black screen is up for a very long
321 seconds). If I'm on greeter screen and keep moving mouse to avoid
DPMS, then I only have the 2 second delay.
This only happens with NVidia drivers (nouveau drivers don't have any
delay at all). I tested on fresh installs of both Ubuntu 19.10 with
default gdm and UbuntuStudio 19.10 with LightDM and now UbuntuStudio
20.04 nightly build. If I prevent DPMS by moving my mouse every few
minutes, then I only have the 2 second delay. I am not able to
reproduce this issue on UbuntuStudio 18.04.
Methods that cause delay:
- Click "Switch User" on the Whisker menu.
- Click "Switch User" on the "Action Buttons" on panel 0.
- dm-tool switch-to-greeter (displays greeter)
- dm-tool lock (starts DPMS, then greeter)
Methods that DO NOT cause delay:
- Click "Lock" on the Whisker menu.
- Click "Lock" on the "Action Buttons" on panel 0.
- xdotool key Ctrl+alt+l (runs screensaver, only delay if click "Switch User")
- xflock4 (runs screensaver, only delay if click "Switch User")
- xset dpms force off (runs screensaver, only delay if click "Switch User")
Another interesting symptom is that the first 2 second black screen
does have the mouse pointer in 19.10, but not in 20.04. Also, If I
Lock instead of Switch User, then my desktop comes up immediately.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: lightdm-gtk-greeter 2.0.6-0ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-14.17-lowlatency 5.4.18
Uname: Linux 5.4.0-14-lowlatency x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu18
Architecture: amd64
Date: Sun Mar 1 00:56:12 2020
InstallationDate: Installed on 2020-02-29 (0 days ago)
InstallationMedia: Ubuntu-Studio 20.04 LTS "Focal Fossa" - Alpha amd64 (20200227)
ProcEnviron:
LANGUAGE=en_US
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: lightdm-gtk-greeter
UpgradeStatus: No upgrade log present (probably fresh install)
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References