lubuntu-desktop team mailing list archive

[Chow Loong Jin <hyperair@xxxxxxxxxx>]

On Thursday 08,April,2010 07:01 PM, Andrew Woodhead wrote:
> Because email is text based so text based help is a logical step. Most
> of the official documentation also includes text based help which is
> usually quicker than a user trying to find what is being described and
> possibly clicking the wrong thing and possibly screwing their system. A
> command from a knowledgeable user will simply do the job and can be copy
> and pasted to the terminal to precisely achieve the goal.

While also scaring away new users since they will:
 1. not be able to understand the command, or what they are doing
 2. be forced to give you their blind trust
 3. not be able to reproduce whatever they did again without referring to your
    e-mail or chat logs because of #1.

There is only one word to describe the act of providing console-only help to new
users who are lost in the terminal:

*LAZINESS*

-- 
Kind regards,
Chow Loong Jin (GPG: 0x8F02A411)
Ubuntu Developer

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