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Fwd: Transcript of your chat


Hiyas Guys and Girls,

No idea how it happened, but just so are all aware the lubuntu iso's
vanished from my server area.. They're investigating. I'll re-email once it
is resolved.

Apologies for any extra support calls it causes.


---------- Forwarded message ----------
From: iWeb Technologies Inc. <contact@xxxxxxxx>
Date: 1 February 2011 16:02
Subject: Transcript of your chat
To: Phill <phillw@xxxxxxxxxx>

 The following is a transcript of your chat session.

  General Info
 *Chat start time*  Feb 1, 2011 10:49:06 AM EST *Chat end time*  Feb 1, 2011
11:02:18 AM EST *Duration (actual chatting time)*  00:13:12 *Operator*  Hamid

 Chat Transcript
 info: Please wait for a site operator to respond.
info: You are now chatting with 'Hamid H.'
Hamid H.: Welcome to iWeb's live chat service ! How may I assist you today ?
Phill: hi, I have permission to host Lubuntu isos on phillw.net - I have
just been told that the links no longer work - when I go to my file area ALL
the iso images are gone.
Hamid H.: give me a second i'll check
Phill: As I'm on a 3G device and charged for bandwidth, to say I am not
happy is an understatement.
Hamid H.: sorry for delay
Hamid H.: so, in order to fix that issue i did submit a request to our
advanced tech.
Hamid H.: they will contact you for more details
Phill: thank you, it is used as a reserve for people who cannot torrent. As
you will see, I'm still classed as low resource user - We do ask people to
use the torrents.
Hamid H.: yes of course
Hamid H.: i'll take of this
Phill: thanks for raising a support ticket.
Hamid H.: you are welcome