lubuntu-qa team mailing list archive

[Lance <lbsolost@xxxxxxxxx>]

I doubt it's plymouth. It almost surely has to do with the mechanism put in place when Ubuntu itself dropped unity-2d and metacity in favor of using compiz + llvmpipe.

I can understand Ubuntu dropping support for 5 to 7 year old graphics chips, but not Lubuntu or Xubuntu ;^)

Lance

--- On Thu, 8/30/12, Nicholas Skaggs <nicholas.skaggs@xxxxxxxxxxxxx> wrote:

From: Nicholas Skaggs <nicholas.skaggs@xxxxxxxxxxxxx>
Subject: Re: [Lubuntu-qa] Fwd: Reporting Bugs
To: "Lance" <lbsolost@xxxxxxxxx>
Cc: lubuntu-qa@xxxxxxxxxxxxxxxxxxx, "Phill Whiteside" <PhillW@xxxxxxxxxx>
Date: Thursday, August 30, 2012, 5:07 PM


  

    
  
  
    Lance, the bug mentioned -- is it
      perhaps something in plymouth? BTW, please do suggest any
      additional improvements to the bug reporting. It's easy to change!
      I learned the +fileabug links I was promoting don't work for
      people trying to file, so they are gone. Regardless, as always
      best to get the bug filed. Even if you have to ask for help to do
      so :-)

      

      Nicholas

      

      On 08/30/2012 06:00 PM, Lance wrote:

    
    
      
        
          
            Something that is
              NOT mentioned here is the importance of filing every
              single bug encountered, even if you're not sure what
              package is actually the cause.

              

              A good example is this:

              

https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-openchrome/+bug/1041625

              

              I honestly don't think it's an "openchrome" problem so
              much as how we now handle non-3D-capable graphics since
              Ubuntu dropped unity-2d and metacity.

              

              But we all owe Lars a big round of applause for filing the
              original bug :^)

              

              I've added lots of info but there's still no response from
              someone knowledgeable enough to try and nail down the
              problem.

              

              I can't help but feel that posts like this are trying to
              scapegoat the testing community while the real problem
              lies with design and development :^(

              

              Lance

              

              --- On Thu, 8/30/12, Phill Whiteside <PhillW@xxxxxxxxxx>
              wrote:

              

                From: Phill Whiteside <PhillW@xxxxxxxxxx>

                Subject: [Lubuntu-qa] Fwd: Reporting Bugs

                To: lubuntu-qa@xxxxxxxxxxxxxxxxxxx

                Date: Thursday, August 30, 2012, 2:38 PM

                

                Hi Guys,
                  

                  
                  I know for some this is second nature; but for us
                    mere mortals do take a read of the below.
                  

                  
                  Regards,
                  

                  
                  Phill.

                    

                    ----------
                      Forwarded message ----------

                      From: Nicholas
                        Skaggs <nicholas.skaggs@xxxxxxxxxxxxx>

                      Date: 30 August 2012 16:56

                      Subject: Reporting Bugs

                      To: Ubuntu QA <ubuntu-qa@xxxxxxxxxxxxxxxx>

                      

                      

                       I'm happy to report
                          we're doing excellent work on finding bugs :-)
                          Up until now, many of our bugs have been filed
                          only against ubiquity, which then requires
                          someone to manually triage if it's not a
                          ubiquity bug.

                          

                          Since we know it's important to file the bug
                          properly in order to get the bug seen and
                          fixed, I worked with one of the
                            ubiquity developers to put together a handy
                            chart to help you when filing iso tracker
                            bugs.  This way, you can file it
                          against the proper package and increase the
                          odds it will be seen by the right developers
                          in order to be worked and fixed. With that in
                          mind, check out an example of what the bug
                          reporting page now looks like:

                          

                          http://iso.qa.ubuntu.com/qatracker/milestones/219/builds/22117/buginstructions

                          

                          Additionally, I would encourage all of you to
                          read some of the bugsquad documentation on
                          reporting bugs;

                          

                          https://help.ubuntu.com/community/ReportingBugs

                          https://wiki.ubuntu.com/Bugs/FindRightPackage

                          

                          Think of this as essential reading for being a
                          better bug reporter :-) Don't worry! I'm also
                          still learning, and I trust I'm becoming
                          better with each bug I file. The key is to put
                          forth your best effort each time, and keep
                          filing bugs. You'll learn as time goes on.
                          Also, note that the bugsquad maintains an IRC
                          channel as well #ubuntu-bugs, and can help
                          support you should you run into some specific
                          trouble on filing. As always, everyone on this
                          list is also here to help.

                          

                          I hope these instructions clear some of the
                          confusion surrounding what to do when
                          something breaks during iso testing. Thanks!

                              

                              Nicholas

                             
                      

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