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[Alex <689045@xxxxxxxxxxxxxxxxxx>]

Hi Ruslan,
yes that's exactly what I'm talking about. Did you set Email to "disabled" in your settings? I'm running Mahara 1.3.3 and can replicate the bug. 
Here's what Mahara says:
"Sorry, email is disabled for the email address or username you entered. Please contact an administrator to reset your password."

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https://bugs.launchpad.net/bugs/689045

Title:
  Passwort reminder is not sent if user disables email in settings

Status in Mahara ePortfolio:
  New

Bug description:
  If a user disables the email option in his settings, he won't be able to receive any password reminders. Currently he can only use the contact form and ask the admin to send him a new password. It would be great if requested password reminders are send even when the email option is disabled.