mahara-contributors team mailing list archive

[Craig Eves <craig.eves@xxxxxxxxxxx>]

Hi Richard

I suggested trying compatibilty mode in IE 
i got the following reply that may help to track down the cause of this problem - Sam's email is SME@xxxxxxxxxxxxxx

Hi Craig,

1) We actually force all Moodle users into compatibility mode because of
a bug in our Moodle Theme which was causing IE to render the site
poorly. So, even in compatibility mode we don't get any improvement.

2) We can reproduce this every time but only when users are creating a
new account on MyPortfolio i.e. they don't already exist. If the user is
on MyPortfolio and they authenticate across using IE then there are no
problems.

3) I'd be happy to provide a test user / password for our Moodle
installation so someone could log in and click on the network block to
push them over to myPortfolio.

4) Reading the bug report it looks like the apache error log will be on
the myPortfolio server and not on our local Moodle server - we
replicated the error just now and I was checking the apache error logs
and there was nothing there.

Regards,

Sam McNeill

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https://bugs.launchpad.net/bugs/987002

Title:
  MNET error in IE9

Status in Mahara ePortfolio:
  Incomplete

Bug description:
  This was reported by a myportfolio administrator (v1.5)

  we have a small issue when transferring from moodle through to myportfolio.
  For me the issue only appears for me on a PC with internet explorer 9 but works fine with chrome and firefox.

  When I try to click on the myportfolio link in moodle I get an error
  page like this

  Sorry could not log tou in


  Looking at the source of this error page I can see this

      <script type="text/javascript">var strings =
  {"namedfieldempty":"The required field \"%s\" is
  empty","processing":"Processing","unknownerror":"An unknown error
  occurred (0x20f91a0)","loading":"Loading ...","showtags":"Show my
  tags","unreadmessages":"unread messages","unreadmessage":"unread
  message","couldnotgethelp":"An error occurred trying to retrieve the
  help
  page","password":"Password","username":"Username","login":"Login","sessiontimedout":"Your
  session has timed out, please enter your login details to
  continue","loginfailed":"You have not provided the correct credentials
  to log in. Please check your username and password are
  correct.","home":"Home","youhavenottaggedanythingyet":"You have not
  tagged anything yet"};

  Sam McNeill has also been having trouble with the same link though he
  is on a mac and sees an error on chrome, safari and firefox. His error
  page looks different but has a similar error in the source for the
  error page

  Site unavailable
   

      <script type="text/javascript">var strings =
  {"namedfieldempty":"The required field \"%s\" is
  empty","processing":"Processing","unknownerror":"An unknown error
  occurred (0x20f91a0)","loading":"Loading ...","showtags":"Show my
  tags","unreadmessages":"unread messages","unreadmessage":"unread
  message","couldnotgethelp":"An error occurred trying to retrieve the
  help
  page","password":"Password","username":"Username","login":"Login","sessiontimedout":"Your
  session has timed out, please enter your login details to
  continue","loginfailed":"You have not provided the correct credentials
  to log in. Please check your username and password are
  correct.","home":"Home","youhavenottaggedanythingyet":"You have not
  tagged anything yet"};

  
  Would you have any ideas on where these errors might be coming from and how we might resolve them?

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