mahara-contributors team mailing list archive

[Aaron Wells <1440915@xxxxxxxxxxxxxxxxxx>]

Hi Dirk,

I've always found this a little confusing as well. And, it sorta goes
against the grain of how other social networks work. On Twitter and
Facebook, if I set them up to email me about my notifications, they
still show the notifications as "unread" when I log in to the
application.

So Mahara should probably reverse course on this one, and stop marking
messages as "Read" when they've been emailed out. That was probably the
correct decision when we implemented it 5 or 6 years ago, but norms on
the Internet have evolved since then.

And, the new Inbox makes it a lot easier to deal with unread messages
anyway.

Cheers,
Aaron

** Changed in: mahara
       Status: Invalid => Confirmed

** Changed in: mahara
   Importance: Undecided => Wishlist

** Changed in: mahara
    Milestone: None => 15.10.0

** Changed in: mahara
     Assignee: (unassigned) => Aaron Wells (u-aaronw)

** Summary changed:

- Incorrect number of new inbox messages remains at zero
+ Stop auto-marking notifications to "read"

** Tags added: notifications

** Description changed:

- 15.04rc1
- Debian
- Mysql
+ Currently, Mahara marks a new inbox notification as "read" if the
+ notification was emailed to the user.
+ 
+ The idea behind this, was to avoid user annoyance when they've already
+ read a notification in their email, and now have to look at it again in
+ Mahara.
+ 
+ However, as more social network services have come on to the Internet,
+ they have settled on the opposite norm. When a social network emails you
+ about a notification, it also tends to still mark that notification
+ "unread" within the social network itself. So, Mahara should behave the
+ same way in order to avoid confusing users.

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https://bugs.launchpad.net/bugs/1440915

Title:
  Stop auto-marking notifications to "read"

Status in Mahara ePortfolio:
  Confirmed

Bug description:
  Currently, Mahara marks a new inbox notification as "read" if the
  notification was emailed to the user.

  The idea behind this, was to avoid user annoyance when they've already
  read a notification in their email, and now have to look at it again
  in Mahara.

  However, as more social network services have come on to the Internet,
  they have settled on the opposite norm. When a social network emails
  you about a notification, it also tends to still mark that
  notification "unread" within the social network itself. So, Mahara
  should behave the same way in order to avoid confusing users.

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