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[Bug 1499287] Re: Safari text box editing

 

There was a round of Safari updates that came out in August 2015, so
this might be showing up now as a result of that. Perhaps it changed
something in the way it renders TinyMCE.

Safari is one of our supported editors, so I'm marking this as a "high"
bug because it makes the site un-usable for those Safari users.

>From the screenshot, I think this probably won't affect Mahara 15.10,
because we render the block config quite differently.

** Changed in: mahara
   Importance: Undecided => High

** Also affects: mahara/15.10
   Importance: High
       Status: New

** Also affects: mahara/15.04
   Importance: Undecided
       Status: New

** No longer affects: mahara/15.10

** Also affects: mahara/15.10
   Importance: High
       Status: New

** Changed in: mahara/15.04
   Importance: Undecided => High

** Changed in: mahara/15.10
       Status: New => Triaged

** Changed in: mahara/15.04
       Status: New => Triaged

** Changed in: mahara/15.04
    Milestone: None => 15.04.4

** Tags added: safari

** No longer affects: mahara/15.10

** Changed in: mahara
    Milestone: None => 15.04.4

** No longer affects: mahara/15.04

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https://bugs.launchpad.net/bugs/1499287

Title:
  Safari text box editing

Status in Mahara:
  Triaged

Bug description:
  Hello,

  I've had several students with Macbooks and iPads raise an issue with
  being unable to save textboxes when editing pages using Safari. I
  don't think it's just a recent version issue (we're on Mahara
  15.04.2testing) but it came to my attention because I've had so many
  people ask about editing problems in the past couple of days - guess
  our newest student cohort are Mac fans!

  The pages they are specifically having trouble with are templates that they copy from a central location. The pages have multiple blocks of information on them, including several textboxes containing questions the students are asked to edit to provide answers for. Depending on the range of information the page layout can be complex but is usually two rows of 3-4 blocks of media & text.
  When they try to edit the textboxes at the bottom of the page, the editing box pops up at the bottom of the screen so that the 'Save' button is below the visible interface, and they don't seem to be able to move it to make the button visible on screen. They can scroll within the text editor a limited amount, but the save button is always below the screen.

  I've attached a screenshot example that a student sent me.
  Another student posted a workaround into our help forum - using the arrow keys to zoom the browser window to make contents smaller allowed the entire editor box to appear on screen - but I don't have a Mac device to verify that this works.

  Regards, Gordon.

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References