mahara-contributors team mailing list archive

["Jonathan.Wilkins" <1723154@xxxxxxxxxxxxxxxxxx>]

I have one Leap2A file that is too big for the demo site.  The other one is
29.5 MB and has an issue.

Do you know where the default error logs are housed:
The server is a Ubuntu 16.04.3 Xenial build with a defaulted Moodle version
3.0.9 Build 20170313 and Mahara version 17.04.2, PHP 5.6, MySql 5.6.36

I do not have any custom theme or any other custom code, it is a standard
Mahara Build.

I can provide Leap2A zips of a user's profile that is having issues, if
that would be fruitful.

Please advise

Sincerely,

Jonathan Wilkins
IT Coordinator

Future Generations University
Web: www.future.edu  <http://www.future.edu/>
Office: 304-358-2000 <(304)%20358-2000>

If you shop using Amazon Smile, Amazon.com will donate a percentage of your
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On Mon, Oct 23, 2017 at 4:15 AM, Kristina Hoeppner <
1723154@xxxxxxxxxxxxxxxxxx> wrote:

> Hi Jonathan,
>
> How big is the Leap2A file that you are trying to upload to the demo
> site?
>
> Do you have anything in your error log?
>
> It also sounds a bit like a JavaScript issue if the content chooser does
> not load properly on the "Edit" screen. Can you please check your web
> developer tool console for any messages and errors there?
>
> Do you have a custom theme or any other custom code on your site?
>
> Cheers
> Kristina
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1723154
>
> Title:
>   Image artifact freezes.  Unable to upload ppt, videos or galleries,
>   nor can I modify these that already exist.
>
> Status in Mahara:
>   Incomplete
>
> Bug description:
>   After merging two accounts by exporting Leap2A file from one and
>   importing to the other, user is unable to load artifacts on portfolio.
>   Unable to upload ppt, videos or galleries, nor modify these that
>   already exist.
>
>   Log into user's account, open up portfolio, click on edit, add image,
>   and it doesn't show up.  It freezes when click on the gear.  I can
>   only add or delete the blocks.
>
>   Only user that has imported Leap2A is experiencing the problems.  No
>   other user or portfolio is causing issues.  User is no where near
>   quota for files, only 411 MB worth.
>
>   John
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/mahara/+bug/1723154/+subscriptions
>

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https://bugs.launchpad.net/bugs/1723154

Title:
  Image artifact freezes.  Unable to upload ppt, videos or galleries,
  nor can I modify these that already exist.

Status in Mahara:
  Incomplete

Bug description:
  After merging two accounts by exporting Leap2A file from one and
  importing to the other, user is unable to load artifacts on portfolio.
  Unable to upload ppt, videos or galleries, nor modify these that
  already exist.

  Log into user's account, open up portfolio, click on edit, add image,
  and it doesn't show up.  It freezes when click on the gear.  I can
  only add or delete the blocks.

  Only user that has imported Leap2A is experiencing the problems.  No
  other user or portfolio is causing issues.  User is no where near
  quota for files, only 411 MB worth.

  John

To manage notifications about this bug go to:
https://bugs.launchpad.net/mahara/+bug/1723154/+subscriptions