mahara-contributors team mailing list archive

[Sherman Lai <1819508@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

version = 2017092609;
series = '17.10';
release = '17.10.1';
minupgradefrom = 2015030409;
minupgraderelease = '15.04.0 (release tag 15.04.0_RELEASE)';

Processing hang occurs when saving content pasted from Google Docs or
external source

Details:

Where does this happen?
When adding content in a portfolio

What happens?
Clicking on "Save" button shows "Processing..." but hangs (403) when pre-formatted content pasted from an external source, i.e. Google Docs, Gmail, Microsoft Word (less often), etc.

Observations:
- Noticed that this will especially happen when span tags are copied from the origin.

Workarounds:
- Paste as unformatted text, and make formatting changes from within Mahara.

Other comments:
Previously, users have been able to do this without issues. If they are to make simple edits to content that originated from an external source like Google, they risk not being able to save their changes. Their only workaround is to copy and paste into a new content area (like mentioned in the workaround). The existing content, while can be displayed, may not be edited successfully.

** Affects: mahara
     Importance: Undecided
         Status: New


** Tags: googledocs

** Attachment added: "2019-03-11_12-43-27.png"
   https://bugs.launchpad.net/bugs/1819508/+attachment/5245538/+files/2019-03-11_12-43-27.png

-- 
You received this bug notification because you are a member of Mahara
Contributors, which is subscribed to Mahara.
Matching subscriptions: Subscription for all Mahara Contributors -- please ask on #mahara-dev or mahara.org forum before editing or unsubscribing it!
https://bugs.launchpad.net/bugs/1819508

Title:
  Processing hang occurs when saving content pasted from Google Docs or
  external source

Status in Mahara:
  New

Bug description:
  version = 2017092609;
  series = '17.10';
  release = '17.10.1';
  minupgradefrom = 2015030409;
  minupgraderelease = '15.04.0 (release tag 15.04.0_RELEASE)';

  Processing hang occurs when saving content pasted from Google Docs or
  external source

  Details:

  Where does this happen?
  When adding content in a portfolio

  What happens?
  Clicking on "Save" button shows "Processing..." but hangs (403) when pre-formatted content pasted from an external source, i.e. Google Docs, Gmail, Microsoft Word (less often), etc.

  Observations:
  - Noticed that this will especially happen when span tags are copied from the origin.

  Workarounds:
  - Paste as unformatted text, and make formatting changes from within Mahara.

  Other comments:
  Previously, users have been able to do this without issues. If they are to make simple edits to content that originated from an external source like Google, they risk not being able to save their changes. Their only workaround is to copy and paste into a new content area (like mentioned in the workaround). The existing content, while can be displayed, may not be edited successfully.

To manage notifications about this bug go to:
https://bugs.launchpad.net/mahara/+bug/1819508/+subscriptions