mahara-contributors team mailing list archive

[Kristina Hoeppner <1897484@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

When an institution is suspended, and an institution member tries to log
in, the error message is still the same login error message for when the
wrong information is entered into the form (see attachment). As there is
no form on the page that is displayed to the person trying to log in, it
can cause confusion until they read the non-error text.

It would be better to have a different error message and say 'There was
an error submitting this form. Your institution has been suspended.'

And keep the more detailed explanation under 'Access denied'.

To replicate:

1. Set up an institution and add one person, Person A (not the site admin).
2. Suspend the institution.
3. Log in as Person A.
Expected result: See the 'Access denied' page with a relevant error message in red.
Actual result: Misleading error message.

** Affects: mahara
     Importance: Medium
         Status: Confirmed


** Tags: bite-sized

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https://bugs.launchpad.net/bugs/1897484

Title:
  Wrong error message for not being able to log in when institution is
  suspended

Status in Mahara:
  Confirmed

Bug description:
  When an institution is suspended, and an institution member tries to
  log in, the error message is still the same login error message for
  when the wrong information is entered into the form (see attachment).
  As there is no form on the page that is displayed to the person trying
  to log in, it can cause confusion until they read the non-error text.

  It would be better to have a different error message and say 'There
  was an error submitting this form. Your institution has been
  suspended.'

  And keep the more detailed explanation under 'Access denied'.

  To replicate:

  1. Set up an institution and add one person, Person A (not the site admin).
  2. Suspend the institution.
  3. Log in as Person A.
  Expected result: See the 'Access denied' page with a relevant error message in red.
  Actual result: Misleading error message.

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