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[OpenEdu <1905702@xxxxxxxxxxxxxxxxxx>]

Dear Lisa Seeto,
Thank you for submitting a support ticket to us, we will get back to your shortly
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*View Ticket Online:* here [1]
*Ticket Number:* 8289
*Ticket Category:*
Technical Support

*SLA:*
False

*Ticket Description:*
Hi all,
This sounds like an issue we have come across previously (see 1900786). There is a patch that has been created to address this issue here https://reviews.mahara.org/#/c/11396/ Please try this patch and let us know if there are any further issues.
Warm regards,
Lisa
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report.
https://bugs.launchpad.net/bugs/1905702
Title:
Missing all PDF files in "Export your portfolio"
Status in Mahara:
New
Bug description:
When using "Export your portfolio" (Main Menu > Manage > Export > "All
my data" > Generate export) sometimes the pdf files are missing
This is due to the class PluginExportAll creating 3 new objects.
PluginExportHtml, PluginExportLeap, PluginExportPdf, but using the
exportdir of the object PluginExportHtml.
htdocs/export/lib.php
class PluginExportAll extends PluginExport {
...
public function __construct
$this->htmlexporter = new PluginExportHtml($user, $views, $artefacts, $progresscallback);
$this->leapexporter = new PluginExportLeap($user, $views, $artefacts, $progresscallback);
$this->pdfactive = get_field('export_installed', 'active', 'name', 'pdf');
if ($this->pdfactive) {
safe_require('export', 'pdf');
$this->pdfexporter = new PluginExportPdf($user, $views, $artefacts, $progresscallback);
}
$this->exportdir = $this->htmlexporter->get('exportdir');
The exportdir is based on the exporttime, and is generated seperatly
in PluginExportHtml, PluginExportLeap, PluginExportPdf through the
parent class constructor.
htdocs/export/lib.php
abstract class PluginExport extends Plugin implements IPluginExport {
public function __construct(User $user, $views, $artefacts, ...) {
...
$this->exporttime = time();
...
// Now set up the temporary export directories
$this->exportdir = get_config('dataroot')
. 'export/'
. $this->user->get('id') . '/'
. $this->exporttime . '/';
If the exporttimes differ (by 1 second for examle), different
exportdirs are created, the files are spread over different dirs and
not included in the export.
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[1] http://www.openedu.nl/support/portal/ticket/view/9485f39fcd7a48b5b835b80e52f2aef4

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https://bugs.launchpad.net/bugs/1905702

Title:
  Missing all PDF files in "Export your portfolio"

Status in Mahara:
  New

Bug description:
  When using "Export your portfolio" (Main Menu > Manage > Export > "All
  my data" > Generate export) sometimes the pdf files are missing

  This is due to the class PluginExportAll creating 3 new objects.
  PluginExportHtml, PluginExportLeap, PluginExportPdf, but using the
  exportdir of the object PluginExportHtml.

  htdocs/export/lib.php
  class PluginExportAll extends PluginExport {
      ...
      public function __construct
          $this->htmlexporter = new PluginExportHtml($user, $views, $artefacts, $progresscallback);
          $this->leapexporter = new PluginExportLeap($user, $views, $artefacts, $progresscallback);
          $this->pdfactive = get_field('export_installed', 'active', 'name', 'pdf');
          if ($this->pdfactive) {
              safe_require('export', 'pdf');
              $this->pdfexporter = new PluginExportPdf($user, $views, $artefacts, $progresscallback);
          }
          $this->exportdir = $this->htmlexporter->get('exportdir');

  The exportdir is based on the exporttime, and is generated seperatly
  in PluginExportHtml, PluginExportLeap, PluginExportPdf through the
  parent class constructor.

  htdocs/export/lib.php
  abstract class PluginExport extends Plugin implements IPluginExport {

      public function __construct(User $user, $views, $artefacts, ...) {
      ...
          $this->exporttime = time();
      ...
          // Now set up the temporary export directories
          $this->exportdir = get_config('dataroot')
              . 'export/'
              . $this->user->get('id')  . '/'
              . $this->exporttime .  '/';

  If the exporttimes differ (by 1 second for examle), different
  exportdirs are created, the files are spread over different dirs and
  not included in the export.

To manage notifications about this bug go to:
https://bugs.launchpad.net/mahara/+bug/1905702/+subscriptions