mahara-contributors team mailing list archive

[Doris Tam <1992119@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

For the most part, when modals pop up with a 'Yes' or' No' confirmation
box, we expect the Yes and No to hold the same actions.

With the current setup, we need to press 'Yes' when signing-off a page
and to reverse this action. However, the title of the modal still says
'Sign-off page' whether we are removing the sign-off state or adding it.
The description changes, which is helpful, but the logic is complex in
terms of actions for the users, as they need to unlearn an expected
response.

To simplify, this is flow is very error-prone for those who interact
with the modal.

✅ When I see the modal for the first time and click 'Yes', it means I
want to sign off the page.

😕 When I see the modal again, later, even though it is already set to
'Yes', I expect that clicking 'Yes' holds the signed off state, not
reverse it.

** Affects: mahara
     Importance: Undecided
         Status: New


** Tags: bit usability

** Summary changed:

- Improve UX of sign-off/verify block
+ Improve UX of sign-off/verify block (Yes|No) confusion

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https://bugs.launchpad.net/bugs/1992119

Title:
  Improve UX of sign-off/verify block (Yes|No) confusion

Status in Mahara:
  New

Bug description:
  For the most part, when modals pop up with a 'Yes' or' No'
  confirmation box, we expect the Yes and No to hold the same actions.

  With the current setup, we need to press 'Yes' when signing-off a page
  and to reverse this action. However, the title of the modal still says
  'Sign-off page' whether we are removing the sign-off state or adding
  it. The description changes, which is helpful, but the logic is
  complex in terms of actions for the users, as they need to unlearn an
  expected response.

  To simplify, this is flow is very error-prone for those who interact
  with the modal.

  ✅ When I see the modal for the first time and click 'Yes', it means I
  want to sign off the page.

  😕 When I see the modal again, later, even though it is already set to
  'Yes', I expect that clicking 'Yes' holds the signed off state, not
  reverse it.

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