mahara-contributors team mailing list archive

[Kristina Hoeppner <2013001@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

When you send a 'Contact us' message while you are not logged in, Mahara
sends it correctly:

From: [Site name] <noreply@xxxxxxxxxxxxxxxxx>
Reply-to: [Sender name] <email@xxxxxxxxxx>

However, when you are logged in, it puts the sender's details in the
'From' field and thus the 'Reply-to' field is ignored.

We need to follow the logged out sender format so that email providers
don't put our mails into spam because they think we are pretending to
send from a domain we don't control.

So instead of having a customisation to do things differently for
'Contact us', we should have one rule that follows what we currently do
for emails when people are not logged in.

How to differentiate the notifications when logged in and when not?

- The notification when someone is logged in includes a link to their
profile URL via 'See...' after the main body of the message.

The scenario that should be covered:

1. You are not logged into Mahara.
2. Send a message via 'Contact us'.
3. Existing behaviour:The email sent to the site admin has the no-reply email address for the site in 'From' and the sender's email in 'Reply-to'.
4. Log into Mahara as a regular account holder.
5. Send a message via 'Contact us'.
6. The email sent to the site admin has the no-reply email address for the site in 'From' and the sender's email in 'Reply-to'.

** Affects: mahara
     Importance: Wishlist
     Assignee: Robert Lyon (robertl-9)
         Status: Confirmed

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https://bugs.launchpad.net/bugs/2013001

Title:
  Change email header in 'logged in' contact us from 'From' to 'Reply-
  to'

Status in Mahara:
  Confirmed

Bug description:
  When you send a 'Contact us' message while you are not logged in,
  Mahara sends it correctly:

  From: [Site name] <noreply@xxxxxxxxxxxxxxxxx>
  Reply-to: [Sender name] <email@xxxxxxxxxx>

  However, when you are logged in, it puts the sender's details in the
  'From' field and thus the 'Reply-to' field is ignored.

  We need to follow the logged out sender format so that email providers
  don't put our mails into spam because they think we are pretending to
  send from a domain we don't control.

  So instead of having a customisation to do things differently for
  'Contact us', we should have one rule that follows what we currently
  do for emails when people are not logged in.

  How to differentiate the notifications when logged in and when not?

  - The notification when someone is logged in includes a link to their
  profile URL via 'See...' after the main body of the message.

  The scenario that should be covered:

  1. You are not logged into Mahara.
  2. Send a message via 'Contact us'.
  3. Existing behaviour:The email sent to the site admin has the no-reply email address for the site in 'From' and the sender's email in 'Reply-to'.
  4. Log into Mahara as a regular account holder.
  5. Send a message via 'Contact us'.
  6. The email sent to the site admin has the no-reply email address for the site in 'From' and the sender's email in 'Reply-to'.

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