mahara-contributors team mailing list archive

[perryleo <1614645@xxxxxxxxxxxxxxxxxx>]

*** This bug is a duplicate of bug 1576643 ***
    https://bugs.launchpad.net/bugs/1576643

It sounds like there may be a compatibility issue with TinyMCE and
mobile browsers in your specific environment, possibly related to device
detection settings or changes introduced in the upgrade to version
16.04. Here are a few steps you can take to troubleshoot and potentially
resolve the issue: by https://mobilecheck.pk/

Check TinyMCE Configuration: Review your TinyMCE configuration settings
to ensure they are compatible with mobile browsers. You may need to
adjust settings related to responsiveness or mobile device support.

Debugging Tools: Utilize browser developer tools or debugging tools to
inspect the TinyMCE element on a mobile device. This can help identify
any errors or issues specific to mobile browsers.

Test Compatibility: Test TinyMCE on multiple mobile browsers to
determine if the issue is specific to a particular browser or if it is a
broader compatibility issue.

Update TinyMCE: Ensure that you are using the latest version of TinyMCE.
If not, consider upgrading to the latest version to take advantage of
any bug fixes or improvements related to mobile browser compatibility.

Review Upgrade Changes: Review any documentation or release notes
related to the upgrade to version 16.04. Look for any changes or updates
that may impact TinyMCE or mobile browser compatibility.

Community Forums: Search for similar issues reported by other users in
the TinyMCE community forums or support channels. There may be
discussions or solutions available from other users who have encountered
similar problems.

Contact Support: If you are unable to resolve the issue on your own,
consider reaching out to TinyMCE support for assistance. Provide as much
detail as possible about your configuration, the issue you are
experiencing, and any troubleshooting steps you have already taken.

By following these steps, you should be able to identify and address the
underlying cause of the issue with TinyMCE not showing on mobile devices
after upgrading to version 16.04.

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https://bugs.launchpad.net/bugs/1614645

Title:
  TinyMCE not showing on mobile in 16.04

Status in Mahara:
  Invalid

Bug description:
  This is a bug reported by a user.

  Tinymce does not show in mobile device browsers.

  It used to show if device detection was turned off. We upgraded to
  16.04 and now tinymce doesn't show anymore (on mobile device
  browsers).

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