Coming from Mac OS X, this was always a major gripe for me.
There would be some means to change a default behavior in the OS, but
I would have to search out forums or wait for an advance user to blog
about it. It would always be a terminal command or editing an xml
file; it makes a user feel crippled, and eventually, that user will
accept that behavior and just think that must be the "right," way to do
it.
My brother calls Mac OS X the "Jedi OS". You have to picture him waving
his hand at you and saying "You didn't really WANT to do that" to
understand ;-)
Mark
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