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[Ayatana] Question about Bug Reporting Tools in Ubuntu, from a design perspective...
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- Subject: [Ayatana] Question about Bug Reporting Tools in Ubuntu, from a design perspective...
- From: ajmctaggart <ajmctaggart@xxxxxxxxx>
- Date: Wed, 7 Oct 2009 07:04:16 -0700
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Greetings,
Excuse me if this has already been addressed elsewhere. I, a pretty standard user, recently did a rather sloppy upgrade from Jaunty to Karmic (partially to see if I could handle it, partially because I'm lazy and I had a complete backup). My laptop had some pretty out of the ordinary hacks, and things didn't go well initially.
Tons of Kernel panics, and tons of well handled bug reporting pop-ups. My question is this, why do we need to login to Launchpad through our web browser to report these bugs? I feel it is extremely disruptive, especially when something non-essential crashes and Ubuntu asks if I'd like to file a bug. Of course I'd like to file a bug! That's what I am supposed to do, correct? But this practice makes my work-flow crippled, and it takes quite a bit more time than a built in submittal tool. Over the past three days, I've gotten tired booting my machine, logging in, something crashes, bug report needs to be filed, now I have to go to Firefox. For goodness sake, I just need to get into a pdf for work or school! Now that I'm on the web...hmm, work or browsing? :) Of course, maybe this is just a poor example of me trying to get out of work, but I think you get the point.
From what I can see, this system function is about 85% darn near perfect. That last 15% is how the bug is actually placed in the system. Is anyone interested in creating a bug reporting mechanism or interface for Launchpad that allows a user to submit his Launchpad I.D. and password, and NOT have to be moved to firefox to finish the bug submission?
I realize that reporting bugs gets messy for both the user and the triager, however, I think that this would be a step in the right direction.
Thoughts?
-Anthony