openerp-connector-community team mailing list archive

[Guewen Baconnier <guewen.baconnier@xxxxxxxxxxxxxx>]

On 03/09/2014 03:36 AM, Jean-Philippe Robbe wrote:
> Hi,
>
> I've been playing a while with OpenERP 7.0 and Magento 1.8 CE, with the
> connector installed.
> I decided, as suggested to select Magento as the Catalog master. this
> choice is fine, even for a multi-channel business. stick with Magento to
> manage the catalog.
> But I encountered a problem regarding customers.
> If a customer already exists in OpenERP (because of a direct/phone
> sale), a duplicate entry is created with an incoming SO from Magento.
> And unfortunately, there is no merge option in 7.0. This can lead to a
> mess in the customer database, on OpenERP side.
>
> Googled a bit, found that a merge function has been developed. it is
> published in saas-3 branch.
>
> I installed this version, but unfortunately the connector is not working
> anymore.
>
> Questions :
>
> Are you aware of the duplicates problem ?
> Do you plan to release an updated version of connector before v8 (ie
> saas-3) ?

Hi,

Thanks for the feedback.

I understand your concern, but on what criteria the connector could 
decide that a Magento customer is the same than an existing one? 
Actually if the e-mail has been filed beforehand on an OpenERP customer, 
the Magento customer with the same e-mail will be merged with this one. 
Besides that, if you think that in your particular business, you can 
safely rely on other criteria, then you can still create an extension 
module [0] on the example on the e-mail but with your fields. If you 
find a solution that you find generic, we'll be pleased to review and 
eventually merge it [1].

Regarding the merge module, I'm not aware of the issue when it is used 
with the connector. I suggest you to use this [2] module that has been 
extracted from the trunk for the version 7.0 instead of using saas3. If 
somehow you still have your issue, please report a bug with more details 
[3].

Best,

[0] http://openerp-magento-connector.com/guides/tutorial_customize.html
[1] 
http://openerp-magento-connector.com/project/contribute.html#submit-merge-proposals-for-features-or-fixes
[2] 
https://code.launchpad.net/~camptocamp/partner-contact-management/add-base_partner_merge/+merge/189616
[3] 
http://openerp-magento-connector.com/project/contribute.html#file-an-issue

--
Guewen Baconnier
Business Solutions Software Developer

Camptocamp SA
PSE A, CH-1015 Lausanne
Phone: +41 21 619 10 39
Office: +41 21 619 10 10
http://www.camptocamp.com/