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["Ravindra Mekhiya\(OpenERP\)" <rme@xxxxxxxxxxx>]

Ravindra Mekhiya(OpenERP) has proposed merging lp:~openerp-dev/openobject-addons/trunk-bug-722721-rme into lp:openobject-addons.

Requested reviews:
  OpenERP Core Team (openerp)
Related bugs:
  #722721 [6.0] crm-helpdesk: must not delete history
  https://bugs.launchpad.net/bugs/722721

For more details, see:
https://code.launchpad.net/~openerp-dev/openobject-addons/trunk-bug-722721-rme/+merge/50710

Hello,

-crm_helpdesk : History of after-sale services - helpdesk should not be deleted.

Thanks.
-- 
https://code.launchpad.net/~openerp-dev/openobject-addons/trunk-bug-722721-rme/+merge/50710
Your team OpenERP R&D Team is subscribed to branch lp:~openerp-dev/openobject-addons/trunk-bug-722721-rme.

=== modified file 'crm_helpdesk/crm_helpdesk_view.xml'
--- crm_helpdesk/crm_helpdesk_view.xml	2011-02-02 09:24:49 +0000
+++ crm_helpdesk/crm_helpdesk_view.xml	2011-02-22 09:06:25 +0000
@@ -96,7 +96,7 @@
                             <group colspan="4">
                                 <field colspan="4" name="email_cc" string="Global CC" widget="char"/>
                             </group>
-                            <field name="message_ids" colspan="4" nolabel="1" mode="tree,form">
+                            <field name="message_ids" colspan="4" nolabel="1" mode="tree,form" readonly="1">
                                 <tree string="History">
                                     <field name="display_text" string="History Information"/>
                                     <field name="history" invisible="1"/>