openerp-expert-framework team mailing list archive

[Ferdinand Gassauer <office@xxxxxxxxxx>]

> Hello Experts,
> 
> one of the most important issues, in our customers' opinion, is the
> openobject's errors handling.
> 
> Let me give you an example.
> 
> Create a category, create a product and then put this product inside the
> previously created category.
> Now, delete that product and try to delete the category.
> 
> OpenObject throws an exception because there is a product template still
> associated with that category
> 
> -----------------------------------------------------------------------
> Integrity Error
> 
> null value in column "categ_id" violates not-null constraint
> CONTEXT: SQL statement "UPDATE ONLY "public"."product_template" SET
> "categ_id" = NULL WHERE $1 OPERATOR(pg_catalog.=) "categ_id""
> -----------------------------------------------------------------------
> 
> In this case a user has to ask a technician to solve the problem, mainly
> because he cannot understand the error message.
> 
> Instead of that message, openobject should say something like "In order
> to delete this category you must first delete every related products.
> Click here to view the list of related objects".
+1

IMHO it would also be helpful to gather the rev id of server addons etc
currently only the rev of the client is given in the error message
-- 
regards
Ferdinand Gassauer
ChriCar Beteiligungs- und Beratungs- GmbH
Official OpenERP Partner