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[Bug 596862] Re: Regression on sales flow, no way to cancel SO anymore

 

Hi,


First of all thank you all for your position. I confirm this is a regression ! Before that last release, we wasn't able to cancel a SO without canceling or deleting the packing : you're right. But since then, you're not able to cancel or delete the packing anymore !! So you cannot cancel the SO as well.

@ana : It could be a simple error, like people already packed the goods
(so packing is done, not delivery). And we're not able to correct the
situation : this is someway "unacceptable"...

I agree with Jan Verlaan, The suggested conditions at #8 sounds good to
me. So when we want a SO to be canceled, we have to be sure the goods
are returned (or cancelled) & the invoice is cancelled or not generated
or balanced with a revert one.

So, do we all agree on :

- Done packing cannot be cancelled or deleted

- We should be able to use the return packing to revert stock move &
account move (account move generated by the stock move, account move
from the invoice is another story).

- SO must be cancelled in a way or another, the best way to deal with
seems suggested on #8

At the end, I can cancel my SO if I cancel the packing or return the
Done one AND invoice aren't generated or Invoice result in a value
equals 0.

Are you alright with that ?

Regards,

-- 
Regression on sales flow, no way to cancel SO anymore
https://bugs.launchpad.net/bugs/596862
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Status in OpenObject Addons Modules: New

Bug description:
Hi,


I just realized that with the new check on the last version it's just impossible to cancel a SO when his picking has already been confirmed !!!

I mean, this should not appear in a normal flow, I agree, but what to do when you're facing this !??

To reproduce :

1. Create a SO with 1 line (no matter the configuration)
2. Confirm it, go to the packing and confirmed it (force if necessary)
3. Go back to the SO, try to cancel => It says you must cancel the packing first !
=> Normal
4. Goto to the packing, you cannot cancel it, there is no button ! The workflow doesn't allow to cancel the "done" packing !
=> Can be normal...
5. Ok, so now you try to Delete this "done" packing in order to cancel your SO and it's not possible anymore !!! Says you cannot delete a done packing

So, you cannot cancel, you cannot delete the packing... But you need one of those solutions to delete your SO !!

We do need something here to be able to cancel the SO, whatever it is.

I'll suggest to enable the workflow transition from Done to Cancel state into packing. Doing this, we'll be able to ensure who's doing that through "role" security.

Thanks,


Joël