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[Bug 596862] Re: Regression on sales flow, no way to cancel SO anymore

 

I think the users should always be able to "undo". Users as human, so by
definition they make mistakes.

There are complex cases that should be un-done by hand on several steps
(i.e. you shouldn't be able to simply cancel an invoice that has been
paid), but we should make sure that this use cases are covered and can
be worked around (i.e. you can unreconcile a paid invoice and then
cancel it).

So, if a user makes a mistake and confirms a picking that shouldn't have
been confirmed, he should be able to 'go back' either canceling the
picking (if no workflow is affected) or (if confirming the picking
affected other document's, like an invoice, workflows) making an
inverse/return/refund movement.

-- 
Regression on sales flow, no way to cancel SO anymore
https://bugs.launchpad.net/bugs/596862
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Status in OpenObject Addons Modules: New

Bug description:
Hi,


I just realized that with the new check on the last version it's just impossible to cancel a SO when his picking has already been confirmed !!!

I mean, this should not appear in a normal flow, I agree, but what to do when you're facing this !??

To reproduce :

1. Create a SO with 1 line (no matter the configuration)
2. Confirm it, go to the packing and confirmed it (force if necessary)
3. Go back to the SO, try to cancel => It says you must cancel the packing first !
=> Normal
4. Goto to the packing, you cannot cancel it, there is no button ! The workflow doesn't allow to cancel the "done" packing !
=> Can be normal...
5. Ok, so now you try to Delete this "done" packing in order to cancel your SO and it's not possible anymore !!! Says you cannot delete a done packing

So, you cannot cancel, you cannot delete the packing... But you need one of those solutions to delete your SO !!

We do need something here to be able to cancel the SO, whatever it is.

I'll suggest to enable the workflow transition from Done to Cancel state into packing. Doing this, we'll be able to ensure who's doing that through "role" security.

Thanks,


Joël