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[Bug 596862] Re: Regression on sales flow, no way to cancel SO anymore

 

So please let me add some points for next version with more clear
situation happening in reality:

You create SO, send part of goods making outgoing picking done. And for
some reason you agree with customer to stop sending goods of this SO. He
pays you only for sent goods and you want to close SO. Now SO waits for
full shipment and invoicing. It should be a wizard to close SO when
shipment = invoicing. SO could have usual "done" state or some
"exceptional done". But for sale report it should show just real sale
from shipment not from SO.

The same situation you can encounter on purchase site.

-- 
Regression on sales flow, no way to cancel SO anymore
https://bugs.launchpad.net/bugs/596862
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Status in OpenObject Addons Modules: Confirmed

Bug description:
Hi,


I just realized that with the new check on the last version it's just impossible to cancel a SO when his picking has already been confirmed !!!

I mean, this should not appear in a normal flow, I agree, but what to do when you're facing this !??

To reproduce :

1. Create a SO with 1 line (no matter the configuration)
2. Confirm it, go to the packing and confirmed it (force if necessary)
3. Go back to the SO, try to cancel => It says you must cancel the packing first !
=> Normal
4. Goto to the packing, you cannot cancel it, there is no button ! The workflow doesn't allow to cancel the "done" packing !
=> Can be normal...
5. Ok, so now you try to Delete this "done" packing in order to cancel your SO and it's not possible anymore !!! Says you cannot delete a done packing

So, you cannot cancel, you cannot delete the packing... But you need one of those solutions to delete your SO !!

We do need something here to be able to cancel the SO, whatever it is.

I'll suggest to enable the workflow transition from Done to Cancel state into packing. Doing this, we'll be able to ensure who's doing that through "role" security.

Thanks,


Joël