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[Bug 596862] Re: Regression on sales flow, no way to cancel SO anymore

 

@Ana

Detaching the Packing from the SO will allow you to cancel it. Your're
right saying the packing is still done, that's why you need to return it
with the "return packing" wizard. Confirming the SO again will generate
another packing with the right quantities for example.

I think this is absolutely the right solution :

1. First, it doesn't change any flow, so it's "doable" on the stable
version. Fabien won't ear anything about changing the workflow or any
other solutions which will change or modify the functionnalities in the
stable version. I must admit I agree with him. So this is the main
reason.

2. It's not a problem to have the historical stock move (3 in this
case). You do it like this also in finance by creating a reverse move
instead of deleting the original one.

3. Changing the workflow (or deleting the stock move) is a VERY complex
task which has a lot of impact. We though about it for the 6.0 version
with Fabien and Quentin, but we couldn't achieve a good one. In other
system as well it's forbidden to easily cancel a SO when packing is
done, and this is because of good reason.

Well, I must say it's a good idea to make the same solution for PO and
SO at least : here you get a good point ;) !

@everyone

I suggest to adapt the view of every packing (in, out, internal,...), so
it'll be possible to manually revert a wrong operation done on packing
in the Sale AND Purchase flow.

Regards,

-- 
Regression on sales flow, no way to cancel SO anymore
https://bugs.launchpad.net/bugs/596862
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Manufacturing Experts, which is a direct subscriber.

Status in OpenObject Addons Modules: Confirmed

Bug description:
Hi,


I just realized that with the new check on the last version it's just impossible to cancel a SO when his picking has already been confirmed !!!

I mean, this should not appear in a normal flow, I agree, but what to do when you're facing this !??

To reproduce :

1. Create a SO with 1 line (no matter the configuration)
2. Confirm it, go to the packing and confirmed it (force if necessary)
3. Go back to the SO, try to cancel => It says you must cancel the packing first !
=> Normal
4. Goto to the packing, you cannot cancel it, there is no button ! The workflow doesn't allow to cancel the "done" packing !
=> Can be normal...
5. Ok, so now you try to Delete this "done" packing in order to cancel your SO and it's not possible anymore !!! Says you cannot delete a done packing

So, you cannot cancel, you cannot delete the packing... But you need one of those solutions to delete your SO !!

We do need something here to be able to cancel the SO, whatever it is.

I'll suggest to enable the workflow transition from Done to Cancel state into packing. Doing this, we'll be able to ensure who's doing that through "role" security.

Thanks,


Joël





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