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Message #06278
[Bug 921442] Re: [6.0/trunk] Encoding trouble in mail_message parsing and base_action_rule processing
Hello,
In fact fix is not applicable for second part in 6.0 because
mail_gateway module became mail and was nicely refactored.
However, receiving mails with special charactere (might be carriage
return) can not be unicoded in 6.0. So this issue is also present in
v6.0.
I think it is the job of mail_gateway to ensure the encoding of the mail.
Otherwise everywhere else in code we would have to duplicate the same check.
Cheers,
Yannick
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https://bugs.launchpad.net/bugs/921442
Title:
[6.0/trunk] Encoding trouble in mail_message parsing and
base_action_rule processing
Status in OpenERP Addons (modules):
New
Status in OpenERP Addons 6.0 series:
Fix Committed
Status in OpenERP Addons trunk series:
New
Bug description:
hi,
We've got an issue with encoding in the crm part. This will be difficult to reproduce.. :( So, please look at the code to understand the problem..
First bug part : Parsing the rules (base_action_rule) breaks if the
regexp or the name of the resource (model) has some non-string char.
In the function do_chek you have :
if reg_name:
ptrn = re.compile(str(reg_name))
_result = ptrn.search(str(obj.name))
Calling str() method here breaks if some unknown char are present in
the object name or in the regexp name it-self.
See my patch, I suggest to just remove that call to str() as both are
already in unicode which is perfect => no need to convert with str().
Second part: Fetching mail when some character are broken in the body_html part. It could happend that you receive an email with broking characters in it, you should not block everything because of that. Currently, if it happend, no other mail are fetched, and you got an PostgreSQL error when trying to write it in DB : invalid byte sequence for encoding "UTF8": 0xe96ce9
In the parse_message of mail_message.py, you make everything to take
care of the coding, nothing to improve there I think. But, if the
message (body_html) contain broken char (I mean non-valid one, not a
coding trouble, like in this example : unicode('abcdef' + chr(255))),
then it breaks the mail fetching.
As body_text is encoded in unicode, I suggest the same in my patch,
but with the option errors=ignore. This way we skip all non-conform
char, and ensure the write method will only write valid char in DB.
The provided patch worked on more than 900 mails, so I think it's
good.
Thanks for your consideration,
Regards,
Joël
Ref: http://docs.python.org/howto/unicode.html
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