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Message #07223
[Bug 921442] Re: [6.0/trunk] Encoding trouble in mail_message parsing and base_action_rule processing
Hello,
@Jigar: Thanks for your unnecessary explanation..lol..;-).
First of all Jignesh is already give a decision about it as well as
Antony also. So here would you please consider only 1st part of the bug.
For 2nd part:
@Joel:
I have seen your patch as well as we try some cases to reproduce it but we can't produce it, As per tde says it's wishlist. So I am requesting you either you have to post a new bug report for this with proper test case or you can provide a directly MP for this with test case.
So we can check your this issue properly.
Thanks for understanding!
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https://bugs.launchpad.net/bugs/921442
Title:
[6.0/trunk] Encoding trouble in mail_message parsing and
base_action_rule processing
Status in OpenERP Addons (modules):
Confirmed
Status in OpenERP Addons 6.0 series:
Fix Committed
Status in OpenERP Addons trunk series:
Confirmed
Bug description:
hi,
We've got an issue with encoding in the crm part. This will be difficult to reproduce.. :( So, please look at the code to understand the problem..
First bug part : Parsing the rules (base_action_rule) breaks if the
regexp or the name of the resource (model) has some non-string char.
In the function do_chek you have :
if reg_name:
ptrn = re.compile(str(reg_name))
_result = ptrn.search(str(obj.name))
Calling str() method here breaks if some unknown char are present in
the object name or in the regexp name it-self.
See my patch, I suggest to just remove that call to str() as both are
already in unicode which is perfect => no need to convert with str().
Second part: Fetching mail when some character are broken in the body_html part. It could happend that you receive an email with broking characters in it, you should not block everything because of that. Currently, if it happend, no other mail are fetched, and you got an PostgreSQL error when trying to write it in DB : invalid byte sequence for encoding "UTF8": 0xe96ce9
In the parse_message of mail_message.py, you make everything to take
care of the coding, nothing to improve there I think. But, if the
message (body_html) contain broken char (I mean non-valid one, not a
coding trouble, like in this example : unicode('abcdef' + chr(255))),
then it breaks the mail fetching.
As body_text is encoded in unicode, I suggest the same in my patch,
but with the option errors=ignore. This way we skip all non-conform
char, and ensure the write method will only write valid char in DB.
The provided patch worked on more than 900 mails, so I think it's
good.
Thanks for your consideration,
Regards,
Joël
Ref: http://docs.python.org/howto/unicode.html
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