openerp-india team mailing list archive

[Greg Mader <gmader@xxxxxxxxxxxxxxxxxxx>]

did this ever get committed to 6.1?  It doesn't seem like it is there.

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https://bugs.launchpad.net/bugs/443132

Title:
  Customer reference not printed on invoice and packing list

Status in OpenERP Addons (modules):
  Fix Released

Bug description:
  SITUATION IDENTIFIED IN:
  Invoices and packing list (printed version as wel the form)

  REPRODUCTION ENVIRONMENT:
  revision-id: jvo@xxxxxxxxxxx-20091005070513-30xzzzhy6ffzl71a
  date: 2009-10-05 12:35:13 +0530
  build-date: 2009-10-05 16:00:43 +0200
  revno: 2431
  branch-nick: addons

  PROBLEM DESCRIPTION:
  The customer reference inputted on a sales order is not printed on a invoice. It is also not available in the invoice form. When the invoice is send to customer, customer can not find his own reference back when verifying our invoice.
  In practice customer is calling back to ask for their own reference belonging to the invoice and payment of invoice is postponed.

  The packing list contains no information of the origin of sales order.

  SPECIFIC PARAMETER SETUP:
  A sales order with "Invoice from the packing"

  STEPS TO BE FOLLOWED:
  1. Create a sales order and fill in the field "Customer Ref"
  2. On the second tab "Other data" be sure to select "Invoice from the packing"
  3. Send the goods to customer
  4. Create the invoice (from the packing)
  5. Check the invoice.

  OBSERVED RESULT:
  The field "Description" is filled with the packno. from the packing.
  The printed invoice has at the place of "Partner Ref" the packno printed.
  The packinglist (send to customer) contains no reference to the sales order.

  EXPECTED RESULT:
  The field "Description" is filled with the "Customer. Ref" from the sales order.
  The packinglist contains a reference to the sales order.

  ADDITIONAL COMMENTS:
  1. We do have already the references to the packing and the sales order in the field "Origin" so it is useless in "Description field"
  2. When invoicing is of type "Shipping and Manual invoice" the Customer Ref is filled at description field in invoice
  3. Desription field is printed on invoice into the header field called "Partner Ref"
  4. The printed packinglist (which is send to the customer) has no reference to the sales order at all!

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