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[Bug 1083275] Re: Missing functionality, Invoices and Refunds

 

** Tags added: usability

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https://bugs.launchpad.net/bugs/1083275

Title:
  Missing functionality, Invoices and Refunds

Status in OpenERP Addons (modules):
  Confirmed

Bug description:
  There is no possibility to manage a customer refund properly in
  OpenERP. From the sale order view > other information I have Invoices
  and Deliveries. No refunds. There needs to be a many2many object that
  shows all refunds against a sale order.

  Additionally, if I go to a paid invoice. Click refund, Generate a
  draft refund, an invoice is created. This invoice does not have any
  reference, in database or application that says which order it
  originated from. This makes it impossible to manage refunds from
  hundreds of orders. When I create a draft refund, a many2many entry
  must be created and the refund invoice visible from the front end sale
  order view. I should also be able to clearly see, a reference to sale
  order and original invoice in the list and form view of hte customer
  refunds under accounting menu. This will be a significant improvement

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References