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[Bug 1088920] Re: cannot send email on survey module

 

Hello Tiago,

I have checked your Issue with latest trunk and 6.1 also. But at my end
it's work fine. That's why I have attached the video for your reference.
would you please check It and notify us you have still faced the
problem.


Thanks and waiting for your reply!

** Attachment added: "survey_sendmail.ogv"
   https://bugs.launchpad.net/openobject-addons/+bug/1088920/+attachment/3465318/+files/survey_sendmail.ogv

** Changed in: openobject-addons
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1088920

Title:
  cannot send email on survey module

Status in OpenERP Addons (modules):
  Incomplete

Bug description:
  When i try to send the invites to users, this is the message i get:

  OpenERP Server Error
  Client Traceback (most recent call last):
    File "/usr/lib/pymodules/python2.7/openerp/addons/web/common/http.py", line 180, in dispatch
      response["result"] = method(controller, self, **self.params)
    File "/usr/lib/pymodules/python2.7/openerp/addons/web/controllers/main.py", line 1052, in call_button
      action = self.call_common(req, model, method, args, domain_id, context_id)
    File "/usr/lib/pymodules/python2.7/openerp/addons/web/controllers/main.py", line 996, in call_common
      return self._call_kw(req, model, method, args, {})
    File "/usr/lib/pymodules/python2.7/openerp/addons/web/controllers/main.py", line 1010, in _call_kw
      return getattr(req.session.model(model), method)(*args, **kwargs)
    File "/usr/lib/pymodules/python2.7/openerp/addons/web/common/openerplib/main.py", line 250, in proxy
      args, kw)
    File "/usr/lib/pymodules/python2.7/openerp/addons/web/common/openerplib/main.py", line 117, in proxy
      result = self.connector.send(self.service_name, method, *args)
    File "/usr/lib/pymodules/python2.7/openerp/addons/web/common/http.py", line 608, in send
      raise xmlrpclib.Fault(openerp.tools.exception_to_unicode(e), formatted_info)

  
  Server Traceback (most recent call last):
    File "/usr/lib/pymodules/python2.7/openerp/addons/web/common/http.py", line 593, in send
      return openerp.netsvc.dispatch_rpc(service_name, method, args)
    File "/usr/lib/pymodules/python2.7/openerp/netsvc.py", line 360, in dispatch_rpc
      result = ExportService.getService(service_name).dispatch(method, params)
    File "/usr/lib/pymodules/python2.7/openerp/service/web_services.py", line 586, in dispatch
      res = fn(db, uid, *params)
    File "/usr/lib/pymodules/python2.7/openerp/osv/osv.py", line 167, in execute_kw
      return self.execute(db, uid, obj, method, *args, **kw or {})
    File "/usr/lib/pymodules/python2.7/openerp/osv/osv.py", line 121, in wrapper
      return f(self, dbname, *args, **kwargs)
    File "/usr/lib/pymodules/python2.7/openerp/osv/osv.py", line 176, in execute
      res = self.execute_cr(cr, uid, obj, method, *args, **kw)
    File "/usr/lib/pymodules/python2.7/openerp/osv/osv.py", line 164, in execute_cr
      return getattr(object, method)(cr, uid, *args, **kw)
    File "/usr/lib/pymodules/python2.7/openerp/addons/survey/wizard/survey_send_invitation.py", line 129, in action_send
      file = open(addons.get_module_resource('survey', 'report') + id.title +".pdf")
  IOError: [Errno 2] Ficheiro ou directoria inexistente: u'/usr/lib/pymodules/python2.7/openerp/addons/survey/reportQuestionario para elicitacao de requisitos.pdf'

  OpenERP is correctly connected with the mailing server, i get positive
  message after testing the connection.

  The directory
  '/usr/lib/pymodules/python2.7/openerp/addons/survey/reportQuestionario
  para elicitacao de requisitos.pdf is empty. What should i do?

  Thanks

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References